Just returned from 10 night stay at Pompano and loved it. We had a deluxe room in Angel Fish building - very nicely decorated and a generous size with large bathroom and amazing ocean view. The staff, as has been mentioned in many reviews before, were very friendly - some outstandingly so. We thoroughly enjoyed our breakfast and dinners in... more

Just got back and wished we were still there. Hurricane Bertha had it's sights on Bermuda but missed, just created a day of rain(much needed by the island). The hotel management gave constant written updates on the Hurricane and kept us informed. Enough of that. How about amazing ocean views, fun beach, Horseshoe Bay Beach next door, free ferry rides... more

Even though the Reefs hotel is still undergoing a bit of construction, the site is magnificent and we had a thoroughly enjoyable stay. We actually stayed in two different rooms at the hotel (we knew of this necessity in advance) and found both accommodations to be roomy and comfortable. The pool and beach area were always clean and well maintained... more

This was my third visit to The Reefs with my husband -- we got engaged there, spent our honeymoon there, and this time, celebrated our first anniversary. We absolutely love the peacefulness and the privacy of this hotel - it is a refreshing alternative to the other massive, impersonal resorts on the island. We had been impressed with the staff... more

This was our 4th trip to the Reefs and it was well worth the trip back to the Reefs. Although two of the restaurants were not opened yet, the Coconuts Restaurant met our needs. The staff and the service was still outstanding and the view from your room is spectacular--- Blue Sky and Ocean every morning. As always, we met... more

I agree that this Hotel has issues. I am surprised that no one has mentioned them previously. The recently renovated rooms definitely have an 80s vibe to them. And the renovation was mostly in the bathroom. But the old lighting is still there. The rooms do feel like a motel, not a resort. The housekeeping was not good at all.... more

Overall I had a pleasant stay at this hotel. I stayed there the first week in July and they weren't very busy. There was talk of closing down two entire floors, because they did not have enough business. The beach there is really nice with all the amenities like food, drinks, showers, restrooms, etc. After a couple days it got... more

We stayed at the Reefs for a week during our 20th Anniversary. It was our first visit to Bermuda, which from Mexico can be quite a hike, especially with Miami's Airport involved! We had a great time and loved the small-scale charm that the property offers. The service was very good and we would certainly consider going back. Worthy of... more

I just returned from a Norweigan cruise with my boyfriend and horseshoe bay beach was the prettiest beach I've been to... all the beaches on the south end are just as beautiful.. if you go, walk all the way to the left where it looks like a whole bunch of rocks, but it's sort of a secluded beach over there...it's... more

We just got back from Pompano, and I'm a little surprised at how overwhelmingly positive most of the reviews are. Most of the reviews rave about the staff, and they are definitely one of the best things about Pompano. The staff are incredibly friendly, warm and accommodating. We brought a small infant, and we were overwhelmed by how the (highly... more

We stayed at Fairmont Southampton two years ego. We had a moderate room on the first floor with the bay view. The room was little noisy from the air conditioning below but the view was good and we enjoyed our stay. That is why we wanted to go back this year. I and my wife just came back from staying... more

My husband and I are just back from a 5 night stay and we're already talking about when we'll be going back! We loved this hotel....The staff and service were wonderful, our room had a lovely view, swimming was relaxing, and the beach is unbeatable. The food is pricey but worth it. The one negative this year was there were... more

having been back just over a week iam am planning my next trip. some recent reviews have suprised me. The only negative we had with this hotel was the repetitious entertainment in the main lounge. The hotel is brilliant and the staff courteous i would recommend it to anyone. more

Okay, contrary to the great reviews this is a bad one and a complete disappointment in staying at the Reefs. On my third trip to Bermuda; the Reefs was both a disappointment and an adventure, with the manifestation of ants in the room, and quite expensive with many hidden charges. Booked a Premiere Room at $578.00/night to learn that maid... more

while we always stayed at the Sonesta it was destroyed during the last big hurricane, not used to a smaller hotel we were pleasantly surprised by all the amenities and great resturants but most of all we were impressed with the staff. after meeting us on our first visit they remembered our names and always were very eager to help,... more

My husband and I just returned from a 6-night stay. After years of staying in smaller properties (the old Palmetto Bay, Reefs, Pompano) we decided to try a large resort. Overall, the experience was positive. Booking: we booked a room on the Gold floor online, then called the hotel two weeks before our stay for dinner reservations. The agent told... more

This hotel has gone downhill since the last time I stayed here in 2004. We had an ocean view deluxe room, but the ocean is rather far off, so most of what you see is the hotel driveway. 2 nights in a row, turndown service came after 10pm, which I thought was too late. Each time I called concierge, I... more

Bermuda is absolutely beautiful and the Fairmont property is certainly breathtaking. Our room was spacious. Although we were told we would get a "bay view," pretty much all we could see was a roof and the generator made a ton of noise. We could see about a square inch of the bay from our balcony. The service was absolutely atrocious.... more

I have just gotten married and spent 4 days of our honeymoon in The Reefs. The hotel is exactly the same as what you can see in the website, nice view, great beach, very friendly staff (Specially Carole Ann). The infinity pool is in fact an awsome place to take a picture. I would recommend The Reefs as the most... more