We made a reservation, over the phone, to stay two weeks. When we arrived the owner said that he didn't write down telephone reservation because people often didn't show up. When we asked to see a unit he replied that we could see a unit or we could go, he didn't care. So we went down the street to the... more

I came to this hotel for a wedding and endured possibly the worst customer service ever. They told the groom that they gave up his room the night before his wedding because he did not check in by 6pm- since he was too busy having the rehersal dinner. When guests asked to speak to the manager regarding this, no one... more

great fish fry more

Best Chinese on the island more

Had booked 3 nights in a jacuzzi suite. We only stayed one night and moved to another hotel in nearby Williamsville. Hotel has significantly deteriorated since last stay several years ago. Hallway carpeting is dirty on all room floors and in elevators. Furniture is dated and stained. Unrepaired damage to doors and walls is apparent throughout. Patio furniture and chairs... more

This hotel has so much potential, it is on the Niagara River and if you get a river view room, it is quite nice.....but potential is the word. This is not the quality I expect from a Holiday Inn for a $110 room. (we had a group rate, usually the rooms are $125 plus). They call it a resort and... more

My husband and I stayed here with our younger daughter. We had a wedding reception there and thought it would be a great idea to just stay there over the weekend. When we got into our room it smelled like something caught fire. It was supposed to be a non-smoking room, but it definately had been smoked in it recently,... more

The Niagara River Inn is a beautiful vacation home located right on the Niagara River. It is only about a 20 minute drive to get to Niagara Falls. I stayed here with my 5-year-old daughter, my fiance, and his family. There were 8 of us altogether, and we were one bedroom short, but no major issues there. The house has... more

This was a very inexpensive motel for this time of the year. Our room was clean and comfortable. There was an older gent who registered us for our room. He was very entertaining and helpful. This obviously is not a top of the line facility, but it is a short distance to Niagara Falls and the Casino . more

We stayed at Chateau Moter Lodge on 1st of july for two days and we enjoyed the stay very much.The rooms were large and we rented a family room with three beds.The motel is located in very good location and the area was safe and quiet.We had good night sleep and were ready for our tour of niagara falls.We enjoyed... more

Not the best hamburgers in town but certainly the best pizza. The subs aren't bad either. more

We stopped here on the way from Massachusetts to Michigan on a family vacation. The place didn't wow me, and it was a little off the beaten path to get there from the main roads. We arrived around 6 at night and left the next morning by 8AM. But it was more or less clean, and the pool was a... more

As always with such negative reviews I was afraid of what to expect, but as previous experience, the really negative comments from previous posts are way off. I'll agree that the location is kinda far off. But the perks to a hotel so far from anything but the suburbs is the feeling of total security. I can't imagine the riff... more

Stayed there during a family vacation last year and was very disappointed. The hotel was incredibly dirty and depressing. Apart from being in the middle of nowhere (no restaurants in the area, nothing to do), the worst part was the hallways and the disgusting elevator we had to go through to get to our room. That elevator looked as if... more

My family and I, plus our dog, stayed here for 3 nights in early January of 2008. We stayed here to visit other family and go to Niagara falls. The ONLY reason we did not stay on the Canadian side was that a relative is dating a Chinese national and thus we were unable to cross the border at will... more

The hotel has the most friendly and courteous staff. The night shift, front desk and security, went out of their way at 12am when I arrived to find my packages for work the next day. I would stay there again anytime. I travel to buffalo frequently and will not stay anywhere else now. The rooms are clean and neat, They... more

It's not the first place that I would go to lunch. It's not bad, just bland. more

The best Chinese on the Island. The Sesame Chicken is amazing! more

John's has one of the best chicken finger subs in the area, and their pizza is phenomenal! It's also perfectly priced. more