Dear Guest, Thank you for taking a moment to write and let us know the areas you feel need improvement. I was discouraged to hear of your challenges and sincerely apologize. We truly value your concerns regarding our resort. I must point out my disappointment in never having the chance speak with you personally in order turn your experience around...

Thank you for your comments. We truly appreciated your feedback. It’s always good to hear from our guest at Gran Melia Puerto Rico. We are pleased to hear that enjoyed your stay with us at Gran Melia Puerto Rico. Our hotel can truly delight you with the fine service, excellent food, wide range of sports activities, and other amenities—all located...

We truly appreciate your commentary and positive feedback. It’s always good to hear positive feedback from our guest at Gran Melia Puerto Rico. We urge to delight our guests in order for them to have a memorable vacation experience. The housekeeping department in our hotel works with the highest levels of sanitation and all of our rooms undergo numerous inspections...

Dear Guest, I am so joyful to hear about your experience with us this July. It is always a pleasure to hear such positive feedback from our guest, which are our reason of being in the first place. Our goal is to exceed every guest expectations, for which we try very hard for this to happen consistently. I am glad...

We value your comments and concerns regarding our resort. Gran Melia Puerto Rico has three of the best chefs on the island who have belonged on the National Culinary Team of Puerto Rico and have won gold and silver medals, respectively. Our restaurants are truly top quality and the food is certainly exquisite. Kindly provide me with your telephone number...

Dear Guest, I am so happy you enjoyed your stay with us. We strive hard to please our guests, allowing them to experience the pleasures of quality service and most of all the uniqueness of Gran Melia Puerto Rico. I appreciate you taking the time to post your feedback on this website. I encourage you to come again in the...

Dear Guest, We know you have a lot of choices and we want to thank you for staying in our resort. I am delighted to read all your comments and I am so happy you enjoyed your stay with us here in Gran Melia Puerto Rico. I truly appreciate taking the time to write on this website your recent experience....

Dear guest, thank you for taking a moment to write and let us know the areas you feel need improvement. It is at all times our purpose to go beyond our guests expectations. I was discouraged to hear of your challenges and sincerely apologize. We value your comments and concerns regarding our resort. Our facility is impressive, and our staff...

Thank you so much for taking the time to post your comments and concerns. At Gran Melia Puerto Rico, we are extremely concern about our guest’s feedback because our commitment is to provide the best personalize service to you and any guest that comes to our resort. I encourage you to return in any of your future vacations and allow...