We looked at previous reviews and were concerned. However, it was wonderful. All the staff were professional and friendly. I had sprained my ankle and had been allocated a 4th floor room. When I mentioned this on checking in, they immediately changed our room to a ground floor room which was much better. They even offered to move our (adult)... more

I was dreading going here after reading some of the negative reviews we had read but we decided to go for it. After a flight that was on time(first time for everything!) we arrived to find drinks ready for us to have while filling in our registration. the room (401) was ready,clean and cool with a gorgeous view!!!! smelt a... more

My partner and i have just returned from the escape hotel and spa,(17th july) for any one travelling there soon can we just say its not as good as the brochure, the spa side is lovely and quiet, and pool is a good size, staff are unfriendly, unhelpful and uncaring, food pretty good, room on the spa side basic but... more

The first view of the main part of the Escape Hotel and Spa is dull and depressing and it doesn’t get much better once you are checked in. The main block general accommodation is well below accepted 4 star standards. The main part of the hotel condition and working amenities would be hard pressed to make a UK one star... more

We stayed at the Escape for the first few days of our honeymoon before moving on to St Lucia. I was a little worried about staying there having read a lot of negative reviews but having blown a lot of money on the St Lucian hotel we couldn't justify the expense of upgrading to Mango bay so we upgraded to... more

We stayed end of June to beginning of July and some previous reviews were concerning however we had a good 10 day deal so overall we had value for money. Our room in the Spa area was faultless and the bathroom immaculate. Unfortunately we did have a wallet USD and £'s stolen from our safe which had a dodgy door... more

We booked this as a last minute deal for 1 week, and were not dissappointed! We stayed in a spa room at the Virgin exclusive Escape Hotel and Spa, Prospect Bay, and it was lovely. The staff were pleasant, the food was very good in both restaurants giving quite a good choice. The spa room was lovely (we heard better... more

We have just returned from the Escape hotel and spa and overall had a lovely holiday. I have to mention first though that we payed only £640 for 10 days all inc which was basically a two for one offer, this left us feeling we had great value for money. We had read the reports on Tripadvisor as usual and... more

We had a very pleasant week at this hotel. It was a great bargain as we booked last minute and it was low season. I have to disagree with the previous reviewer who stated that the hotel is on the East coast. It is actually on the West coast and faces the gorgeous Caribbean Sea and not the choppy Atlantic.... more