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Hotel Mercure Sevilla Havane

No photo provided
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 133 reviews
133 Reviews
5.0 of 5 stars
17
4.0 of 5 stars
48
3.0 of 5 stars
33
2.0 of 5 stars
27
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
# 24 of 63 hotels in Havana
Description: Hotel located downtown.
  • Address
    Trocadero 55 e Prado y Zulueta Habana
    (formerly Sofitel Sevilla La Habana)
    Havana 260
    Cuba
Check Rates: $142 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 133 traveler reviews
  • What to Expect:
    • 3 based on 112 reviews Rooms
    • 3.5 based on 109 reviews Service
    • 3 based on 107 reviews Value
    • 3 based on 111 reviews Cleanliness
    • 4 based on 32 reviews Pool
  • Recommended For:
    • 50% based on 114 reviews Older travelers
    • 40% based on 114 reviews Young singles
    • 40% based on 114 reviews Families with teenagers
    • 30% based on 114 reviews An amazing honeymoon
    • 20% based on 114 reviews Families with young children

Reviews of Hotel Mercure Sevilla Havane

( 1-10 of 133 )
3 of 5 stars
east sussex
May 6, 2008

We spent 5 nights at the Sevilla at the end of April 2008. Staff were charming and helpful and the room was spacious and adequate. However, there were a number of rough edges - the towels were threadbare, the shower was lukewarm, the toilets in the reception area were dreadful, as were the showers and toilets in the pool area.... more

5 of 5 stars
Winnipeg, Manitoba
Apr 5, 2008
3/3 found this review helpful

We stayed at the Hotel Sevilla between March 17 and 20, 2008. It was wonderful, from the moment we pressed the elevator button and the doors opened immediately (yes, new lifts - joy!) until the very moment we had to leave that unbelievable marble and tile lobby. The Sevilla is like a glorious classic film diva, not as young as... more

4 of 5 stars
East Yorkshire, UK
Apr 5, 2008
4/4 found this review helpful

My wife and I toured around the west and centre of Cuba in March/April as part of a self-drive holiday with accommodation on a B&B basis and car hire booked in advance through Voyager Cuba (UK) ([-]) and Captivating Cuba (Cuba) ([-]). Both are highly recommended. Our flight was with Cubana Airlines from London Gatwick (a low budget airline with... more

Apr 4, 2008
2/3 found this review helpful

The hotel lobby is pleasant and full of character. The small courtyard bar has good service and a local band playing at most times. However the room we stayed in was a different story. It may have been that we were only there for 3 nights of a 14 night package, but it was well past it's best. The maintenance... more

4 of 5 stars
Stratford upon Avon
Mar 18, 2008
4/4 found this review helpful

We stayed at the Sevilla for a couple of nights as part of our 'Natural Cuba' tour with the Travel Collection. We're glad we switched from the Miramar as the location of the Sevilla is fab for discovering central and Old Havana. Everything is in easy walking distance, although we did fulfil our dream of a cab ride in a... more

Mar 18, 2008
2/2 found this review helpful

As the Parque Central was fully booked,we chose this hotel for its location and pool and were not disappointed by these. Previous commentators describe the location very well. Worried by less complementary reviews, I opted to book superior rooms, but am not really sure if this was justified. One of the rooms was certainly huge, but the other only average... more

5 of 5 stars
Calgary, AB
Mar 11, 2008
3/4 found this review helpful

This hotel is incredible! Not only is the lobby and outer facade a beautiful example of Havana's diverse design, but the room was great. 12 foot ceilings, windows opening up to a small patio overlooking the Prada. Too amazing ... We spent 5 nights here in the heart of Centro Habana and will definately return. One thing we recognized pretty... more

3 of 5 stars
Ottawa, Canada
Mar 8, 2008
3/3 found this review helpful

We stayed at the Sevilla for 4 nights at the end of February. We arrived there about noon, and fortunately our room was ready. We were on the 4th floor, in a room next to the lifts. Despite previous mentions of constant noise generated from the lifts, this did not seem to be a problem, and I did not have... more

Feb 15, 2008
0/3 found this review helpful

Interesting hotel with less problems than expected. Excellent position in city centre. Two new lifts and two older ones. No problems with new lifts. more

3 of 5 stars
Bedfordshire, England
Feb 14, 2008
6/6 found this review helpful

A nice hotel that is looking a little tired in places. The breakfast room waiting staff are surly, rude and unhelpful to the point of being a tourist attraction themselves. Pretty good (free) entertainment for most of the day in the lobby area including some excellent local bands. Great surrounding area including strolls along the Prado outside and visits to... more

Reviews of Hotel Mercure Sevilla Havane

( 1-10 of 133 )
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Hotel Mercure Sevilla Havane Also Known As

Address: Trocadero 55 e Prado y Zulueta Habana | (formerly Sofitel Sevilla La Habana), Havana 260, Cuba