The rooms were disgusting. The toilet was broken, the tv didn't have a remote, the beds weren't comfortable, the furniture was old and looked dirty. There were bugs everywhere in the room even after a bottle of disinfecting spray and bug spray. Although the resort wasn't too bad. Service was pretty good the beach was ok.. except people would come... more

have just got back from a one week stay at the hotel and have no complaints at all. It was what you expect of a 4* hotel. The rooms were great, though in fairness we did get an unexpected upgrade to a suite, due to the fact that they accidentally sent us to a room already occupied. For what amounted... more

The hotel was not what I expected at all. First, they gave us a room far from everything, with rusty mirrors and a broken toilet. After we complained, they moved us to a closer room, with a functioning bathroom. I do not think the rating on the hotel is right; three stars might be too generous. The rooms are not... more

"Don't listen to the people that have given Barcelo a bad review! This resort was absolutely amazing, and I would rate it a 4 star plus!!! Everything was absolutely great! Beyond my expectations!!! The service, entertainment, staff, food (Brazilian wasn't the best), the cleanliness, the pool, the beach was all good. The staff there was very helpful, and the entertainment... more

We arrived on January 30 and returned February 6th. This was our second time at this resort and we could see some changes had been made (for the better) since new ownership. The desk people were very helpful and friendly. If anyone has a problem go to the guest services desk in the lobby. We had a tap come apart... more

Well myself and my partner have just returned from from a 2 week stay at this hotel and I cannot advise you all who read this review on how happy I am to be back home. I am not going to bore you all with everything but I will give you an insight into our experience..... Check in took one... more

When we first arrived and i saw the pool i knew it was going to be brilliant! When we got to the rooms, me, my sister and my brother diden't have any problems apart from the dislike of the view. But, our parents did have some troubles.. The pillows smelt and because the room was very near the stage, it... more

I didn't know what to expect when we were on our way to stay at this "4 star" resort. Up until this time I had only stayed at 5 star resorts, so I suppose I was expecting something similar in service, but a bit more basic. However, I was thinking way too optimistically because it was A LOT more basic.... more

Nous sommes partis en couple en juin 2008 avec Promovacances à l'hôtel Barcelo Prenium. Rien à dire tout était vraiment... more