Do not be fooled by the pretty pictures. This hotel is a disgrace and in particular a disgrace to be part of Virgin Holidays recommended accomodation. We booked a garden view room for 3 adults. Accommodation was supposed to be two bedrooms. Upon arrival we were shown to a grubby hole with views over the car park. on complaining we... more

Sorry But I Will Never Go Back To This hotel Again Some Staff r friendly,The Rooms Need a complete Make over For The money Me and My Partner Spent And we notice When It Was Coming To The End Of Our Stay They Dident Want To No All They Wantend Was Us To Go,....Never Again more

I have stayed at the Point Village many times before in the 90's to early 2000. Things have changed for the worst. Scanty buffets, lack of varied choices. Generally very run down rooms and facilities. Forget the kids club. When you arrive there with your child, the attitude is poor...not friendly and exiting. Almost like you are being done a... more

We stayed at this wonderful resort with our 18-month old for a week, and we were pleasantly suprised with it's laid-back nice and quiet atmosphere. We had a one-bedroom which was kept clean and with good beds and furniture, a fridge and a kitchen (not that we needed this with the all-inclusive option). The pool and 2 beaches were kept... more

Returned to Point Village June 2008 and had a great stay. Rooms were basic but adequate. Food was ok and you able to take what you wanted back to your room. Staff were really friendly. Service at bar and restaurants was excellent. Had problems involving money and random clothing items stolen from our rooms; management and First Choice did little... more

We used the least expensive shuttle from the airport, JUTA tours.There was no wait, the driver was nice, the roads were awful. We checked in quickly. The beautiful Jr suite was not located where we wanted to be. The staff was very nice about upgrading us to a one bedroom suite, with very little cost. The suite could use some... more

Initially a bit disappointed with the room, it could do with a bit of an update, but once I settled in, it was fine. The resort itself is beautiful. I would not advise it for anyone who is wheelchair bound or has a severe mobility disability. I am mobility impaired and struggled to begin with as there are lots of... more

My family just returned from Point Village. We were there the week of June 28-July 5. The overall experience was positive, but with the good, there was bad. First the good: 1. The service overall was good. We never had a problem finding a table to eat. The wait at the bar was minimal at most times. When it did... more

Just got back from Point Village and had a really great time. When we first arrived we checked in with no problems, and were taken straight to our rooms, we were quite far away from the beach and reception but this really didnt bother us. Rooms: could definatly do with a refurb, i didnt really like the balcony as it... more