Radisson Ambassador Plaza Hotel & Casino San Juan

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating: 3.5 of 5 stars
TripAdvisor Popularity Index: # 19 of 38 hotels in San Juan
Description: Stylish Hotel & All-Suite Tower (1990) situated 1/2 block from the beach.
  • Address
    1369 Ashford Ave.
    San Juan 00907
    Puerto Rico
Check Rates: $179 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 101 traveler reviews
  • What to Expect:
    • 3.5 based on 67 reviews Rooms
    • 3.5 based on 66 reviews Service
    • 3.0 based on 64 reviews Value
    • 3.5 based on 67 reviews Cleanliness
    • 3.5 based on 18 reviews Pool
  • Recommended For:
    • 50% based on 69 reviews Older travelers
    • 40% based on 69 reviews Young singles
    • 40% based on 69 reviews Families with teenagers
    • 30% based on 69 reviews Families with young children
    • 20% based on 69 reviews An amazing honeymoon

Reviews of Radisson Ambassador Plaza Hotel & Casino San Juan

( 1-10 of 101 )
3 of 5 stars
Safety Harbor, FL
Apr 27, 2008
1/1 found this review helpful

Service wise it was better then the Radisson in Melbourne Florida. San Juan had bell man and concierge in the lobby to help out. Our room had a view of the street and we kept hearing a banging noise from (maybe) the water pipes. We were able to tolerate it but it could definitely drive many guests crazy. There are... more

2 of 5 stars
New York,NY
Apr 15, 2008

I have stayed here a few times for business/pleasure combo.. Not my first choice. Location is decent but a bit further down the Ashford strip than I like to be ( towards the lagoon and first few blocks there are better: Condado Plaza/Marriott,etc).. A lot of Airline Crews stay here (which tells you its budget minded) and you will see... more

1 of 5 stars
Kenosha, Wisconsin
Apr 12, 2008

I can't believe Radisson puts its name on this hotel. Most of the reception people are barely cordial and gave us wrong directions twice, though the telephone operators are very kind and helpful. The rooms are very dirty, wtih stained carpeting. The bathroom floors do not look as if they are washed but only swept. Towels are rough and cheap.... more

3 of 5 stars
Cincinnati, OH
Mar 12, 2008

I just got back from a week long stay at the Radisson San Juan. I had read some bad reviews here and was slightly nervous about my pick but overall the hotel was just what I expected it to be! The taxi from the airport was $16. We checked in at the lower lobby without a problem. We had read... more

Mar 4, 2008

Me and my friends were visiting Puerto Rico for the Fisrt time. We were going for a three day concert Of Olga Tanon. The Hotel was ncie, since we had an ambasaddors room we had to check in the Penthouse upstairs. That was not an issue , the receptionists did not greet us with a smile nothing, seemed like she... more

2 of 5 stars
American in Africa
Mar 2, 2008

My husband and I stayed here before a flight to Dominica earlier this year. The location was outstanding but the hotel itself left room for much improvement. Based on the physical structure of the building we assumed it was not constructed to be a Radisson. It has an overall feeling of “disjointedness”. The taxi dropped us at the entrance to... more

2 of 5 stars
Yorkshire
Feb 22, 2008
0/1 found this review helpful

We stayed here for one night prior to a cruise out of San Juan. I have stayed in various Radisson hotels on business over the years, but this one really does not fully measure up to their usual standards. We arrived quite late on a flight from Atlanta, together with about 25 others. It took well over an hour to... more

4 of 5 stars
New York City, New York
Feb 16, 2008

I stayed here for six nights in February '08. I booked my reservation directly with the hotel and had a suite on a concierge floor. Part of the attraction was that the package included complimentary continental breakfast, and also an honor bar/happy hour. When I arrived for check-in, I was told I that because I had an Ambassador Club reservation,... more

2 of 5 stars
Atlanta, GA
Feb 9, 2008
2/2 found this review helpful

This hotel is fine for a stay of a night or two (we stayed there one night before our cruise), but if you're planning an extended stay in San Juan there are much better choices. The hotel is in the heart of the city so there is no view of the ocean or easy beach access, but there is a... more

3 of 5 stars
Chicago, Illinois
Jan 21, 2008
2/2 found this review helpful

We stayed one night pre cruise. Fine hotel for one night, but no more. Front desk staff rude. I had a regular room reserved and wanted to see about upgrading to their club level. All I got out of my mouth was any chance to get a room on the club level. I couldn't even finish saying I would pay... more

Reviews of Radisson Ambassador Plaza Hotel & Casino San Juan

( 1-10 of 101 )
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Radisson Ambassador Plaza Hotel & Casino San Juan Address

1369 Ashford Ave., San Juan 00907, Puerto Rico