Despite some misgivings after seeing some of the earlier reports on Trip Advisor about Le Grand we went ahead and booked 2 weeks in May through Virgin Holidays (Thanks to Tesco for the vouchers!!). When we arrived we were given a room that was absolutely immaculate apart from the sliding doors on the wardrobe not sliding as one of then... more

as per most of the recent reviews we arrived worried at the hotel due to the negative comments seen on this website. They couldn't have been more wrong. We found the staff really friendly and they went out of their way to make sure we had a great time. In particular i would like to mention Kenwood the waiter. We... more

We have just returned with our friends having spent a week at the hotel. We were a little concerned by the reviews we had read about refurbishment etc. Upon arrival we were greeted with a cocktail and quickly shown to our room. The room was exceptionally clean as was the bathroom, although yes, it could have been updated, but we... more

We booked our honeymoon a year ago, and with the negative comments made by some of the previous guests, we were a bit nervous of the holiday. We didn't need to worry as we had a fantastic time! The staff at the hotel are the jewel in its crown! We found almost all of the staff to be very friendly... more

At last... this hotel is getting the correct reviews! We stayed here last year at about the same time, and had a great holiday, so much so, I booked the hotel provisionally direct with the then GM. Unfortunately, my booking went astray - the GM left to have a baby, and Tony took over. At the time of our visit... more

Trip advisor very misleading! We think treat people like you would like to be treated yourself, all the staff from breakfast to the cleaners were very efficient and polite and very helpful. Resort when refurb is finished will be very comfortable. Spa was just great, we were very spoilt, thanks to Lorraine and all her staff for being so professional... more

Read trip advisor prior to going,was slightly nervous. Dont be ,Great holiday great place ,fantastic staff,who are friendly and cannot do enough for you,Treat people as you wish to be treated thats all I can say. The people who are whining please go elsewhere as you did not make the effort, It is not the Ritz but it does not... more

This is NOT a 4 star resort, but it is clean, comfortable and enjoyable. The staff was pleasant. There is minor paint/touch up going on to spruce up the place, and that needs to continue. The food was good, not excellent. The major problem was both ala carte and buffet dishes were not served hot enough!!! The drinks were excellent,... more

After reading a lot of the reviews about Le Grand before we set off, we were naturally pretty concerned that our hotel would not provide us with the holiday we were looking for. However we had a lovely time at Le Grand and find it hard to understand why other reviewers had cause for concern. Our initial impression was that... more