As a long time guest at Sapphire Beach, I have watched the resort prosper and decline. The beach has always been the main attraction - it is arguable the nicest on the island and home to a beautiful reef with snorkelling. However, our last few stays there have met with poor customer service and dated accomodations. Fortunately, our stay over... more

This is the first time I have ever written a review. My experience was so terrible that I felt compelled to warn others. Our check-in time was to be at 2 (or maybe it was 3) PM. We arrived early having come from a week's stay in St. John. Understandably our room was not ready so we thought we'd use... more

We rented condo B209 from the owner from Nov 7 - Nov 14. This was the 2nd time that we stayed at Sapphire. Last time was at the Village...this unit was on the beach, 2nd floor. I'd first like to say that the poster who said there was no restaurant at Sapphire is wrong. It's up on the hill where... more

We stayed on the beachfront, 2nd floor balcony overlooking the beach and bay with views to St Johns. This review is conditional, I understand the complaints about the Resort, and if I paid alot more than I did, perhaps I would have complained as well. But the complaints led me to book the Condo vacation of over a week with... more

As a frequent visitor to Sapphire Beach Resort, it makes me sad to read all the negative publicity about such a beautiful resort. I remember the days when the bar was packed with people all the time and when the Sunday beach parties were over flowing with people. It seems that Sapphire Beach Resort is in need of some new... more

This was the worst hotel my boyfriend and I had stayed at. The actual structure is falling apart, the staff has no concept of costomer service and they advertise that this resort has a restaurant which it doesnt. I found this place through Hotels.com which gave it four stars. Their rating system should be abolished as this hotel should not... more

I exchanged my timeshare in Ireland for this place. The location is great. It is on one of the best beaches on St. Thomas and it is close to Red Hook where you will find the ferry to St. John and several restaurants. I would not stay at this place for several reasons, however. It has been not renovated or... more

This hotel does not recieve enough credit. Upon arrival we were welcomed by complimentary rum punch and snacks. Once inside our hotel we recieved a complimentary bottle of Cruzan rum, a Coke, and a large bottle of water. The views from our Beachfront Condo were breathtaking. The room was clean and desent; the bathroom had double sinks and was quite... more

Major issues going on at this resort. Restaurant has closed and had been over a year and both beach bars are closed. Room wasn't cleaned completely, there was still coffee in pot and dirty dishes. Sliding glass door lock/handle was broken, so couldn't lock room entire week. Told maintenance but never repaired. Divider that seperated bedroom from kitchen was broken... more