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The Westin Grand Bahama Island Our Lucaya Resort

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 654 reviews
654 Reviews
5.0 of 5 stars
205
4.0 of 5 stars
248
3.0 of 5 stars
88
2.0 of 5 stars
75
1.0 of 5 stars
38
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#3 of 9 hotels in Lucaya
  • Address
    Sea Horse Lane
    Lucaya
    Grand Bahama Island
Check Rates: $178 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 652 traveler reviews
  • What to Expect:
    • 3.5 based on 394 reviews Rooms
    • 3.5 based on 390 reviews Service
    • 3 based on 391 reviews Value
    • 3.5 based on 391 reviews Cleanliness
    • 4 based on 166 reviews Pool
  • Recommended For:
    • 50% based on 420 reviews Families with young children
    • 50% based on 420 reviews Families with teenagers
    • 40% based on 420 reviews An amazing honeymoon
    • 40% based on 420 reviews Older travelers
    • 30% based on 420 reviews Young singles

Reviews of The Westin Grand Bahama Island Our Lucaya Resort

( 1-10 of 654 )
2 of 5 stars
los angeles, CA
Jul 21, 2008

aesthetically speaking, the hotel is very nice however if you are looking for a great overall experience, you will not find it here. i will not be back. the staff is absurdly rude. ive never seen anything like it, and its not just a few staff members here and there, its the enture staff. its almost as if they never... more

4 of 5 stars
DeltaIV
Jul 19, 2008

I always review the hotel reviews on this website before commiting and was amazed at the variance in reviews (good to bad). I like to keep in mind that some people just can never be satisfied. With that said, my wife and I had an amazing time. We have been all over the world and wanting a relaxing vacation with... more

5 of 5 stars
seminole, texas
Jul 8, 2008
1/1 found this review helpful

Stayed here from July 2 to July 6. It was a wonderful experience. I had originally wanted a room in Lighthouse point, but upon arrival, I was informed that Lighthouse Point was closed due to low occupancy. So, we were accommodated in Breaker’s Cay. Because I’m a SPG Gold Club Member, all 4 of the rooms we reserved were upgraded... more

2 of 5 stars
Saddle River, NJ
Jul 4, 2008

Our recent vacation to the Westin Lucaya was a great disappointment. It began after Spirit Airlines left us stranded for eight hours at Fort Lauderdale Airport. We finally arrived at the hotel at 8:00 PM and were grateful for any accommodation. However, we were given rooms at the southern end of the building, directly above the air condensers. The noise... more

4 of 5 stars
Austin, Texas
Jul 3, 2008

After reading other reviews here, I wasn't expecting much, but after a last minute decision to visit Grand Bahama, my options were fairly limited. I chose the Westin over the Sheraton because it seemed much nicer and worth the higher price (although Sheraton guests can use all Westin facilities.) Overall, I was pleased with the hotel. It's certainly not the... more

3 of 5 stars
Atlanta, GA
Jul 3, 2008
1/1 found this review helpful

The Westin/Sheraton at Our Lucaya was simply "nice". Here's our take.... RESORT: Upon arrival I was disappointed by the misleading hotel description, as the amenities are shared between both properties and the hotel was clearly in need of renovation. Nevertheless, we instantly jumped at the moment to enjoy Bahama Mamas, a beautiful beach and relaxing winding pools without kids. It... more

Jul 1, 2008
1/1 found this review helpful

If I may inteject a few things about the Westin Grand Bahama Island. It amazes me at the spectrum and vast differences in opinions and perceptions of this place. I feel I am fairly objective, and considering I have my 5th trip planned back to the Westin in August, can offer a pretty unbiased and honest review. I consider myself... more

Jun 24, 2008
3/11 found this review helpful

Stay Away - Beware. The management at this resort does not give a care in the world about their guests. If you have a question, don't expect to hear back for a long time. My wife and I went to enjoy a nice get away and enjoy our Anniversary. Do you think this happened? No! Veronica, Jacqueline, and Judith (the... more

5 of 5 stars
West Springfield
Jun 22, 2008
2/3 found this review helpful

I found this hotel very relaxing, the amenties endless, and the service very good. The fitness center is very nice!! The pools and beach are awesome! I loved the pool bar. The Cigar bar is also very nice! The grounds of the Westin and Sheraton are large, well kept and beautiful. I went with my wife and two teenage daughters,... more

1 of 5 stars
Newport Beach
Jun 16, 2008
2/7 found this review helpful

Won't go back to the Sheraton or to Grand Bahama Island. The majority of the employees in and around the hotels were RUDE. I have never felt like such an intruder on vacation before. We went on an all-inclusive. 15% gratuity is already added to all meals at restaurants, etc. There is no incentive to give good service. The food... more

Reviews of The Westin Grand Bahama Island Our Lucaya Resort

( 1-10 of 654 )
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The Westin Grand Bahama Island Our Lucaya Resort Address

Sea Horse Lane, Lucaya, Grand Bahama Island