Other than a small "blip" during the registration process at the Grand Mayan (which worked to our benefit), our stay at this resort was relaxing and memorable. Accommodations are above average as are the resort amenities. The grounds are first class and extremely well maintained. Our group ranged in age from 9 years to 50+, and everyone found activities to... more

My husband and I choose this as our honeymoon destination. We got it through my parents' timeshare (RCI). I had read tons of reviews on this website, both good and bad, and I was armed and ready for whatever was going to come my way! We had absolutely no problems checking in, which I had heard horror stories about regarding... more

My husband and I went to the Grand Mayan in Acapulco April 13th thru 20th for our 5th anniversary. We have stayed at the worst of places in the Dominican to the best which is Sandals. This resort gets a definite 5 star rating. After having a bad experience at an RCI location in a different country, I was terrified... more

We traded into The Grand Mayan through RCI. This hotel is very nice, but it doesn't have the usual stuff in the rooms that we are use to having in a Top of the Line Resort. The kitchen was very poorly stocked. We didn't even have a skillet or steak knives. The rest of the room was very nice. Outstanding... more

Went to the Grand Mayan the week of April 19 with my wife Kathy, daughter Kelly and her friend Gail. This was our best vacation. Stayed at the Grand Mayan, one bedroom facing the golf course on the 9th floor. We did have a few problems with the room such as a large leak from the sink, A TV and... more

My husband & I stayed at the Grand Mayan in Acapulco and found it to be an excellent resort. The grounds are beautiful with a mile long pool, kids pool playground, lake & ocean. RCI members are required to stay on the golf course side. But the view is still nice. I was told by an RCI member that when... more

We stayed at the Grand Mayan 4/13-4/20 through an exhcange with RCI. We found the Grand Mayan to be #1 of all the resorts we have stayed and we have stayed at some fine resorts. The weather was perfect for a beach vacation. The rooms were roomy and nicely decorated and the housekeeping was outstanding. The staff was friendly and... more

Great trip week of April 19 to 26. We opted to have Ismael Siva pick us up. He is a pro who has been doing this for 28 years. Contact him and he can arrange an airport pickup, as well as a trip to Mega. Check in was a breeze, being owners we got all that we requested. This is... more

All of the Trip Advisor comments are helpful, although we might differ on some of the accounts: 1. Some claim that they were charged for pool towels or in- room bottled water, that were unused. We did not have this experience. 2. Some claim that ocean view is reserved for owners. I would agree. We booked through RCI and were... more