We stayed at this hotel in August 2006, on the recommendation of the Rough Guide to Mexico. We were wary following the initial approach of the front-desk staff which was surly to say the least and they demanded payment in cash upfront. On the second day of our stay, there was very a problem with the power meaning very little... more

Bring your ear plug if you like noise you may want to stay. the pool is a real outdoor potty it is not kept the cleanest. You must beg for maid service and towel and for sure get a receipt the manager is a known cheater he likes to take you money then forgets you paid so the best of... more

W e were travelling pot luck to Puerta Vallarta at the beginning of this year with a little dog. The mexicans are a fussy about dogs, to say the least and we were turned down at most upscale hotels. As we went into the Zona Romantica we chanced into this hotel which is not just superbly clean and friendly, they... more

This hotel was okay I have stayed in better for half the price . We found it very loud at night and the fumes from the buses and cars prevented us from having our windows open. We also found the rooms dark my being an artist made it difficult to paint. The location was central, close to all emenities. The... more

The Hotel is quote nice Would consider staying under diffrent management. The hotel is quite noisey due to its location , which is quite central to all shops. The rooms are not equipted as advertised you can ask but it is always manana. the air con. did not work the fridge rattled on, and the kids in the pool drove... more

this is by far the worst holiday i have ever had in P.V. the noise was terrible the nearby clubs and noise from the buses kepy up up all night . the rooms were adaquate but not what we were told , We could not get them equiped with working fridge or A.C.. When I asked for a refund I... more

We too, were in a hotel recommended by an Insider site, it was a tragedy. There was an internet cafe nearby, the PV Cafe, and we looked up Trip Advisor. Not far from the supermarket, Rizzo's (?) we saw the San Carlos, and we had read the review by a couple from Canada. We moved from our hotel that afternoon,... more

I was staying at another hotel that reviewed well, but it was in fact not so good. So, went on the 'net, read a review on the San Carlos and checked in. Place is very clean, staff helpfull and they do your laundry !!!(cheap). Didn't realize that they are small apartments, we took a 2 bedroom, very spacious. We were... more

By accident I walked into the very clean lobby of this charming hotel. Located on Constitucion and Madero it is a 3 storey hotel with (about) 26 rooms. In fact they are mini-suites, that was the big surprise. With a large bedroom and a seperate living room / kitchen / dining area, and more or less fully equipped. Without question... more