We had a very pleasant stay in the Hacienda Don Juan at the end of December 2007 and again at the beginning of January 2008 for a total of four nights. The hotel is rustic and charming and an oasis of tranquility because of its location away from the centre of San Cristobal which is not a problem at all... more

Well, I just had to check out the hotel of Don Juan. I had read the reviews and wanted a nice hotel that was not like the cookie cutter hotels of the big chains. So, I gave it a try and have to say it was very good. They had firewood available at all times for my room, even late... more

Booked this hotel on the strength of the reviews on Tripadvisor but was extremely disappointed. Whilst I would agree that the hotel does look nice and the log fire in the room is great, there was a good deal wrong with the services during our stay. The email confirming our stay made a great deal of, amongst other things, the... more

I highly recommend the Hotel Hacienda Don Juan. It is located a little out of town but it is only 25 pesos(including tip) for a cab to the zocalo. Their quiet location also allows you to get a good night's sleep! The staff is very friendly but a rudimentary knowlege of Spanish is helpful since the staff only speaks a... more

I just came back from the Hacienda Don Juan Hotel, that is a charming hotel with very nice decoration and fireplace (very pleasant but it is possible but not "close friend/pratical" to ask some wood at 2am) The hotel requieres to have your car (10mn to go to the center and park). But most of all, unlike in big's hotel,... more

We stayed for a week and were there for Mexico's Day of The Dead celebrations. The colonial city is absolutely precious and our children loved it as much as we did! The Hotel Hacienda Don Juan staff is superb and was 1 step ahead of our every desire! When we arrived, the English-speaking staff greeted us with a regional drink... more

We just returned from San Cristobal and a stay at the Hacienda Don Juan. Our hotel room overlooking the courtyard was great and the hotel staff was very pleasant and helpful. Kudos to Miles & Lisa of Mariposa Tours who traveled with us into the surrounding areas. They were knowledgable of the entire region, took us some memorable sites, and... more

We booked into Don Juans place by accident as the hotel we wanted to book for 3 consecutive nights in Downtown San Christobal was only available for 2 night, so we spent the first night of our 3 day stay there. It was a little difficult to find coming from Palenque, but after some asking around we finally made it.... more

The hotel is a lovely rustic place, with small but clean rooms and baths--it is about a 40 minute walk to the center of town -- the only english speaking hotel attendants are at the hotel in the mornings only--the food in the restuarant is truly awful, but the help is warm, sweet and accomodating--they make you a fire every... more