We have stayed at many high end hotels and resorts - many Four Seasons properties. This was our first time at a Ritz Carlton property. SERVICE - on par with Four Seasons or any other fine hotel we have ever experienced. Staff in the restaurants were there when we needed them and not hovering when we didn't. Pool service was... more

The service in this hotel is the best I've ever experience - above every hotel I've ever stayed, including other Ritz properties. Although we've already flown from the US to Asia three times with our 14 month old, those were trips to visit relatives. So this was our first real vacation since the baby arrived. Needless to say, we were... more

WOW! We had been to Cancun several times but this was our first time at the Ritz. Our stay was amazing and worth every penny. I read many of the reviews before we went and was excited as none of the reviews mentioned any negatives. While it is a little more expensive, it is worth every penny. You get what... more

We went to the Ritz-Carlton Cancun for a quick getaway - the first time we've left our 11-month old son. We wanted someplace convenient (close to an airport) and luxurious. We were apprehensive about Cancun because of the spring break cheesy reputation (I went for spring break my freshman year of college and fully partook in the cheese). The Ritz-Carlton... more

We spent 3 nights/4 days enjoying this resort. The RC has about the only beach left and the pool area never feels overrun or crowded. The rooms were very nice but it is the staff that makes this place. We got a good bargain when we booked and took oceanview rooms. All rooms have a view. Upon arrival, we were... more

When we arrived we were offered and upgrade to a suite for $100 per night extra which we took and it really made the trip extra special. We had a balcony overlooking the ocean and another overlooking the pool. We woke up early one morning and sat on the balcony and watched an amazing sunrise over the ocean. We loved... more

We spent Easter week at the Ritz and can't say enough about the friendly, professional staff and elegance of this hotel. Right down to the last maid and gardener greet you with a smile and a Buenos Dias every time you pass by. The hotel was as nice as any Ritz we have ever stayed at, and was absolutely immaculate.... more

We spent two nights at the end of our trip to Mexico at the Ritz Carlton Cancun and loved the hotel, but hated Cancun. The hotel is wonderful. Upon arrival we were upgraded to the most amazing suite. It had a living room, bedroom, two bathrooms, dressing room, and a patio that was bigger than most rooms in the hotel.... more

My husband and I spent 6 glorious nights (our 2nd visit) at the Ritz Cancun in late October and have another trip already planned to return this October 2008 and can't wait. Check in was wonderful up on the club floor. Nothing like being handed a glass of champagne while you fill out the paperwork. We had a beautiful suite... more