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Dreams Cancun Resort & Spa

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 1,136 reviews
1,136 Reviews
5.0 of 5 stars
649
4.0 of 5 stars
283
3.0 of 5 stars
76
2.0 of 5 stars
66
1.0 of 5 stars
62
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#13 of 157 hotels in Cancun
Description: Pyramid-shaped resort on Cancun's northern tip, surrounded by ocean and saltwater lagoon on three sides - 25 minutes from airport.
  • Address
    Punta Cancun s/n, Zona Hotelera
    Cancun 77500
    Mexico
Check Rates: $429 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 1,131 traveler reviews
  • What to Expect:
    • 4 based on 822 reviews Rooms
    • 4.5 based on 827 reviews Service
    • 4.5 based on 816 reviews Value
    • 4.5 based on 825 reviews Cleanliness
    • 4 based on 286 reviews Pool
  • Recommended For:
    • 70% based on 898 reviews Families with young children
    • 60% based on 898 reviews An amazing honeymoon
    • 60% based on 898 reviews Families with teenagers
    • 60% based on 898 reviews Older travelers
    • 30% based on 898 reviews Young singles

Reviews of Dreams Cancun Resort & Spa

( 11-20 of 1,136 )
Jul 7, 2008
10/10 found this review helpful

We visited Dreams July 2-5, 2008. First of all, my husband got food poisoning from the tomato juice served on Aeromexico. We arrived at the resort at 10:30 am. We were told our room wouldn't be ready by 3pm. My poor husband was miserable! Luckily, we hung out until 12:30 and then we were allowed to check-in. The rooms are... more

Jul 3, 2008
6/19 found this review helpful

This hotel is the worst hotel I have been to. The pictures on the sites are false and they do not represent the true pictures, The lagoon is infested with algae and god know what else, the beaches are not usable and they have rocks and grass every where, the rooms were horrible and there was water leakage every where,... more

Jul 2, 2008
8/25 found this review helpful

Let me start by saying I have been to Rivera Mya & Cancun 4 times in the last year. I have stayed some of the better all inclusive resorts and some of the cheaper ones as well. I am not a complainer as I know the conditions in Mexico are some what less then the USA but you go for... more

Jul 1, 2008
6/21 found this review helpful

First room, very loud and missing items. 24 hours and 5 requests later the room was complete. We moved due to the noise (bad move on our part). 2nd room: No Air Conditioning, DVD broken, electrical short in lamp, bathroom faucet leaked. 3 repair attempts for A/C (2 were the person turning down the fan). 2 days later moved again... more

Jul 1, 2008
5/6 found this review helpful

Nice hotel at the point of Cancun. All inclusive was good but lacked a large amount of dining choices (only about 4 places to eat). Night life was also lacking, unless you went into downtown Cancun (about a 10-minute walk). Very friendly staff. Many daytime activities included: Kayaking, volleyball, bingo, tennis, etc. Improvements would include either a casino or discotheque... more

Jul 1, 2008
9/9 found this review helpful

Just to start THIS PLACE IN UNBELIEVABLE!! I went with my girfriend and we both said we had an awesome time and i cannot put into words how much we both enjoyed it but i will try. To start the rooms are great, air conditioned, king size beds and we had an ocean and dolphin view room and this was... more

Jun 30, 2008
4/20 found this review helpful

We just got back from that hell hole today(6/30/08). The buildings were old and smelly. The rooms are awful, bathrooms are clogged and you need a maintance to come and check it at least once a day. My freind's bathroom had fungus and mold growing on the walls. There is no decent restaurant to eat and terrible waiting staff. There... more

5 of 5 stars
Maryland
Jun 30, 2008
7/7 found this review helpful

Well to start off, I am going to make this a long review and try to cover every aspect of the vacation so you will get the best possible review and I will try to leave out the small problems others didn't mention. Dreams is definetly a family oriented place as much as it is for adults. While I did... more

5 of 5 stars
Calgary, Alberta
Jun 28, 2008
7/8 found this review helpful

Read many negative reviews about Dreams before our trip so our group was a bit nervous. Here's the thing: Mexico is a third world country. Apparently this comes as a shock to certain people. When you go, expect third world infrastructure- there are plumbing issues; the tapwater does smell sulfuric and the workmanship is rustic. This is not unique to... more

4 of 5 stars
las vegas
Jun 22, 2008
13/13 found this review helpful

Ok I just returned home from Cancun Yesterday from our honey moon. I am 25 and she is 27 and I had to review the hotel seeing that I booked this hotel because of the reviews on this site. I am going to do this review in a simple format of 1-10 with 1 being the worst and 10 being... more

Reviews of Dreams Cancun Resort & Spa

( 11-20 of 1,136 )
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Dreams Cancun Resort & Spa Address

Punta Cancun s/n, Zona Hotelera, Cancun 77500, Mexico