We really enjoyed our stay - the food in all of the restaurants was excellent, the rooms were nice, and we had a great view. The beach was FANTASTIC - the best in Cancun. The service at the bars was a bit slow but other than that we really didn't have any issues. Rented a car for two days and... more

I stayed at this hotel for 4 nights. The public relations image this hotel chain wants to project is that of a high-end line of hotels. While the staff was friendly and helpful, this particular hotel in Cancun has seen better days. For instance, the rugs in the hallways leading to the rooms were worn out and are in need... more

This hotel doesn’t belong to the InterContinental brand. The level of service and facilities are well below what's expected from this chain. From start, the valet was nowhere to be seeing during arrival. We had to unload our own luggage and carry it to the front desk. The front desk receptionist directed us to the Ambassador level check in representative,... more

My boyfriend and I embarked on a "mini-spring break" to celebrate his 30th birthday and chose the Presidente based on the price and the reviews of the beach. We were highly impressed. The beach is perfection. The hotel grounds are extremely well-maintained and attractive. The pools, restaurants, bar, and service all exceeded our expectations. Our room was quite comfortable and... more

Stayed here as a result of needing to burn Priority Club points. Found the hotel to be a bit tired. Very helpful staff however. If you're looking for more than a hotel room, might want to look elsewhere. The beach was fantastic. Met a few great folks. Hotel prices should be expected to be high, but this got a little... more

My wife and I booked the Presidente for 8 night stay through priceline. After reading the reviews on trip advisor , other some travelers had to pay resort fees. I e-mailed the hotelat least 10 times to see if I would be be responsible for any resort fees. They did not resond back. On arrival to the hotel I was... more

Just got back from the IC last weekend. We had a wonderful time and actually discovered it was the same hotel we stayed at on our High School Senior trip 11 years ago. That was back before the hotel was bought by Intercontinental—it is much nicer and more updated now. We are recently engaged and when the staff found this... more

My wife and I stayed at the Presidente Intercontinental for three days. Overall, the hotel was rather nice, with fine common areas and excellent outdoor amenities. We were greeted by the concierge upon our arrival and were handled quickly and professionally. The rooms are of average size, and were quite clean. There are no balconies in at least a part... more

I spent one night at the IC Presidente in Cancun and I was very disappointed in the property itself and the service provided. I have stayed at IC hotels all over the world and this location just isn't in the same class as the others. The overall property is in desperate need of renovation, and the lower lobby is full... more