We stayed at the Palma 11th thru 18th 0f march and the only good thing about this place was the location. I was told this was a condo and that couldnt be farther from the truth, the room was very small, had 2 beds that were hard as a rock, the air conditioner was sooooo loud that you couldnt hear... more

Stayed at Carisa with family in February 2004. We booked 2 rooms for me, my husband and 4 children (11, 10, 7, 4) and my mother (7 in total). On arrival we were slightly dismayed at the appearance compared to the other luxury 5 star resorts we passed on the way from the airport. However we were not expecting that... more

I left a credit card in my room. I didn't realize it was missing until I returned home. Someone charged a night at a very nice hotel on my credit card. Fortunately that was the only thing they charged. We didn't experience any other problems. It has a good location, but it needs MAJOR interior and exterior work. more

We stayed for 2 weeks in July this year. This is the perfect place to stay if you are on a budget. Brilliant location, fantastic sea views and spacious accommodation fot the money. It's right next door to Coco Bongo's and all of the hotel strip nightlife. The beds are not the most comfortable and it is quite basic, but... more

The location is perfect. The price: good value for money. The views from our room was great (Sea View). The room was not very clean when we arrived. It did not feel very secure. That got better as room was cleaned on our second day. 2 big disapponting things: When our Air conditioning failed, I had to cause a drama... more

The hotel itself felt more like a B&B! But I think I expected alot more then what we got from this hotel, purely because what I had heard about hotels in Cancun. Carisa y Palmer was inbetween 2 and 3 star. The rooms were spacious, and kept very clean. We were unhappy with the inital room and had the option... more

My husband and I stood at Carisa Y Palma April 22 to 28th and when you first see this place my expression was like "Oh my God what did I book!" Let me start from the beginning, We checked in and our room wasnt ready yet but they let us go upstairs anyway. So the cleaning lady is there still... more

My friends and I went on our first spring break and ended up staying at the Carisa y palma. When we arrived we were like oh great this is going to be a dive, but we ended up with a pimped out room. Turns out we had the nicest room on our floor. We had two large queen sized beds,... more

My husband and I stayed in the Carisa builidng 12-19 April 2005 for one week with an ocean view room. We were on the second floor (I prefer lower floors), which was great since we used the stairs when the elevator was slow. Sometimes it was slow and sometimes it was fine. It was not a big deal for us.... more