All of the reviews posted were very good in helping us to prepare for this experience. Like many others we were roped into an all inclusive package without knowing it required listening to the time share presentation. Hotel needs some updating BUT has many positive qualities. STAFF is great they went out of their way to help make it a... more

HELLO FROM MIGHIGAN;; Our Stay at the Ocean Hotel was much better than we thonght it would be. We were tricked into this by marketing timeshares. Well to make a long story short the timeshare was not bad at all if you go into it strong and stay firm they will get you out of there because you are taking... more

Expect a motel similar to an American Motel 6. The rooms are clean, but very old. They claim to have renovated in 2008, but I saw no sign of that. This is a "feeder" hotel in the Sunset Group. They want you to buy a time share at one of the better hotels that they offer. Although this hotel does... more

The Ocean Hotel in Cancun, Mexico has a few things going for it. 1) Price, 2) Great Service 3) Good Food. If you are traveling on a budget and are looking for a place to relax away from the crowds, this is the place for you. The staff is courteous and goes out of their way to help you. In... more

just got back and what can i say 6 people in our group and we had a wonderful time the staff can not do enough for you especially zazil,antonio,daniel,guillermo,and ariel in the lobby bar the maids were round every day with clean bedding and towels the clubs were good the weather high 90:s went to xcaret and swam in the... more

My best friend and I purchased a package that included several all inclusive resorts and hotels in cancun, and also a second trip to Florida for 5days and 4 nights, WoW!!!! what a deal. The purpose of purcahsing was to attend my sister in laws wedding in cancun at The Moon Palace (Absolutely Breath Taking) When our package arrived for... more

Booked family vacation through special offer from corporate vacation fax. IRR Marketing Co. misrepresented hotel and location of hotels. We were told we would be staying at either Sunset Royal or Sunset Lagoon, only to discover that we had been down graded to the Ocean Hotel because of the size of our party. The number of people and rooms were... more

the hotel is not the best looking we didn't know it was our hotel when pulled up actually we didn't know the first couple of times we pulled up. it really smells in cancun period but its beautiful. the hotel service was wonderful but our view sucked and the "italian resturant" sucked it was half mexican half italian. they gave... more

Ocean Hotel Staff are the best. The ocean hotel is not as nice at Sunset Lagoon or the royal. The staff are great!!! Food was Great. It is buffet style but they try hard and make it great. The 90 min. presentation is about 4-6 hours long for EVERYONE!!!! Thats the worst part. Just remember to say NO NO NO.... more