This hotel/resort was far better than I expected. After reading previous reviews I was so scared what I was going into, but everything was great. The hotel rooms are not fancy, but they were clean, bed slept comfortably and the view was impressive. Front desk staff were a little less friendly then the rest of the resort staff, but everyone... more

We had an incredible time at Sunset Royal Cancun Resort. The service and food was excellent. We bought our vacation package through Elite Getaways. My 3 friends recently stayed at Sunset Royal Cancun Resort and loved it. Since I joined Elite Getaways, I was never able to afford more than one vacation per year. more

We stayed at the Sunset Royal Hotel May 25-30, 2008 on an all inclusive package which included a commitment to attend a 90 minute timeshare presentation. Good value, but not a five star vacation. Hotel was nice; located right on the beach; hotel staff was very friendly. Buffets: On a 1-10 scale with 10 being the best, the buffets averaged... more

My husband and I stayed here on our honeymoon thanks to our freinds who own a time share. We had a great time had good service, good food. we will stay here again. The sales pitch was a bit much but worth it for the free things we got. more

Booked here through "Cancun on sale " ,other name is IRR in Orlando. Don't use them,however,we loved the Sunset Royal. Most of the reviews are accurate,although I don't agree with all of them. The food was very good. The morning buffets in the Acquarium restaurant are great. The rooms are nice,comfortable. We had a ninth floor room overlooking the lagoon... more

Stayed 4/19to 4/24 2008 My wife booked this trip after getting a Fax at work! The deal looked good and since it was an all inclusive it seemed the thing to do! Teh reviews on line were negative and scathing about the Sales pitch you had to do for the timeshare/club! I felt the room was clean and comfortable, the... more

We came here because my dad owned timeshare - and I dont think I'll ever want to stay anywhere else. We came here in 2005 and 2007... and hopefully gong again in 2009! The rooms could use some updating... and the sofa bed is REALLY uncomfortable to sleep on. (If you were planning on having people sleep on the sofa... more

really dont know where to start, we arrived after stayyin a week down in the riveria maya at a top of the line resort. we were given a quick tour of main lobby area upon arrival and booked a time for our time share appointment, bell boy escorted us to our room #504. upon entering noticed right away a very... more

We didn't actually stay at the Sunset Royal, but chose to visit their site to see their timeshare program. A friend and I decided to purchase, but realized within two days that we were pressured into the sale and we decided to cancel our timeshare. This is allowed per the contract, so we returned to the Sunset Royal on two... more