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Gran Melia Cancun

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 540 reviews
540 Reviews
5.0 of 5 stars
227
4.0 of 5 stars
160
3.0 of 5 stars
39
2.0 of 5 stars
66
1.0 of 5 stars
48
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
# 31 of 157 hotels in Cancun
Description: Just 15 minutes from Cancun's Intl Airport and 5 minutes from the citys most popular areas for shopping, dining and nightlife.
  • Address
    Boulevard Kukulcan Km 16.5
    Cancun 77500
    Mexico
Check Rates: $215 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 536 traveler reviews
  • What to Expect:
    • 4 based on 299 reviews Rooms
    • 4 based on 298 reviews Service
    • 4 based on 297 reviews Value
    • 4.5 based on 299 reviews Cleanliness
    • 4 based on 96 reviews Pool
  • Recommended For:
    • 60% based on 325 reviews An amazing honeymoon
    • 40% based on 325 reviews Families with teenagers
    • 40% based on 325 reviews Families with young children
    • 40% based on 325 reviews Older travelers
    • 30% based on 325 reviews Young singles

Reviews of Gran Melia Cancun

( 11-20 of 540 )
5 of 5 stars
Kingston, New York
May 9, 2008
3/3 found this review helpful

Let's start by saying this. The bad reviews of this hotel must be coming from people who would not be satisfied regardless of the conditions and treatment. I was confused about several of the Gran Melia bad reviews, but booked anyway when an RCI rep talked me into changing my vacation dates and trying this resort. She said she stayed... more

4 of 5 stars
Beverly Hills, CA
May 4, 2008

Recently stayed at the South Seas for 3 nights with our 3 children, ages 4, 7 and 8. We were looking for some days of swimming and relaxtion. The Area. Cancun is extremely built up. There are miles and miles of high-rise hotels along the stunningly lovely beach. This is NOT the spot for a low-key holiday. You can eat,... more

5 of 5 stars
Plattsburgh, NY
May 3, 2008
3/3 found this review helpful

IF YOU READ BAD REVIEWS - SOMEBODY IS CRAZY! I own 3 timeshares in varous locations and traded within to try out the Gran Melia in Cancun with mixed feelings at first, reading a toss up of good and bad reviews on this location. So, I went expecting the unexpected. The old saying you can't please everyone still runs rampid... more

Apr 29, 2008

The hotel was great. Clean ,friendly, courteous, helpful service. Didn't have a bad meal at any of the restaurants in the hotel. We had all inclusive but still tipped. The service was excellent. The room, standard double beds, ocean view with balcony, toilet d trip pp and 15 mins to cross to the island. Explore and read up separate from... more

2 of 5 stars
toddler4372
Apr 28, 2008
3/7 found this review helpful

My wife and I stayed at the Gran Melia from April 18-23. We've visited Cancun three times, and our experience was average overall. We were initially very impressed with the lobby. The lobby area is very cool with all the plants and seating/lounging in the center...a really neat atmosphere that reflects a Mayan heritage. The pool area is very nice,... more

4 of 5 stars
Encinitas, CA
Apr 27, 2008
1/2 found this review helpful

Only stayed one night but an excellent experience. Great room and balcony facing the lagoon. Enjoyed the design of the hotel and grounds.. Great location on the beach and easy access to cheap public transportation. Check in/out service was tops. Service attitude was excellent. The hotel is HUGE. We had only one meal, lunch buffet. A disappointment compared to other... more

5 of 5 stars
Sherwood, OR
Apr 22, 2008
3/4 found this review helpful

We stayed at the Gran Melia for 7 days April 12-19 and it was our 4th stay at this hotel over the past 13 years. We keep coming back and the Melia Cancun just keeps getting better every time we come back. We have stayed at other hotels in Cancun and Cozumel and always return to the Melia because of... more

5 of 5 stars
Minneapolis MN
Apr 16, 2008
3/4 found this review helpful

My husband and I stayed at the Gran Melia in Feb 2007, but I was just leaving my review for this year’s vacation and realized I never submitted a review for this trip. We had a wonderful time! ROYAL SERVICE - We stayed in the Royal Service pyramid and thought it was definitely worth the additional cost. RS includes a... more

Apr 16, 2008
2/2 found this review helpful

Finally writing in..We stayed here for our honeymoon, it was a wonderful time of year, never rained and not busy. Very close to downtown, we walked. The beach was fantastic, the pool wonderful, we stayed in the more private section of the hotel and we had wonderful service and a wonderul, clean, comfortable room. We ordered room service one day... more

4 of 5 stars
Los Angeles
Apr 10, 2008
5/5 found this review helpful

My husband and I stayed at Gran Melia for 8 days. It was a wonderful experience, a true paradise. The ocean view was fantastic, had no problem with check in, room service, attention and restaurant variation was great! Everything was spotless clean in the hotel, and our room. We enjoyed the tours they arranged for us. I highly recommend xcaret,... more

Reviews of Gran Melia Cancun

( 11-20 of 540 )
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Gran Melia Cancun Address

Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico