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Riu Palace Las Americas

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 1,211 reviews
1,211 Reviews
5.0 of 5 stars
793
4.0 of 5 stars
252
3.0 of 5 stars
75
2.0 of 5 stars
62
1.0 of 5 stars
29
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#10 of 157 hotels in Cancun
Description: Eight-story white structure with rooftop balustrades and round colonnaded towers, located on a stretch of white sandy beach.
  • Address
    Blvd Kukulcan, Km 8.5, Manzana 50
    Lote 4, Zona Hotelera
    Cancun 77500
    Mexico
Check Rates: $430 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 1,197 traveler reviews
  • What to Expect:
    • 4.5 based on 848 reviews Rooms
    • 4.5 based on 849 reviews Service
    • 4.5 based on 838 reviews Value
    • 4.5 based on 847 reviews Cleanliness
    • 4 based on 309 reviews Pool
  • Recommended For:
    • 70% based on 919 reviews An amazing honeymoon
    • 60% based on 919 reviews Older travelers
    • 40% based on 919 reviews Families with teenagers
    • 30% based on 919 reviews Young singles
    • 30% based on 919 reviews Families with young children

Reviews of Riu Palace Las Americas

( 11-20 of 1,211 )
5 of 5 stars
tennessee
Jul 17, 2008
2/2 found this review helpful

My fiance and I had a wonderful stay at the RPLA on 05/30/08 - 06/06/08. Check in: The first day we arrived at the hotel my first impression was how beautiful everything looked. You could see the infinity pool outside from the front lobby. It was absolutely beautiful. The pool looked liked it went into the ocean. Once we went... more

5 of 5 stars
Flights1
Jul 17, 2008
1/1 found this review helpful

After booking travel for our 10th Anniversary Getaway to the Riu Palace Las Americas, RPLA, I found this site in searching for reviews on what to do in Cancun. My husband and I visited in our 20's about 12 years ago. The Riu Palace was a beautiful hotel with dark wood trim, marble floors, and stained glass ceilings. Almost all... more

4 of 5 stars
austin, tx
Jul 17, 2008
2/2 found this review helpful

My husband and I stayed at the Palace las Americas for 3 nights over the July 4 weekend. The property was beautiful and our room was great as we got upgraded to a master suite instead of a junior suite. One complaint we had was that they did not allow us to make restaurant reservations before our arrival and when... more

Jul 15, 2008
1/3 found this review helpful

Beautiful Hotel - the lobby was beautiful. The rooms were beautiful, the lobby bathroom was gorgeous! Clean - very clean - every morning the lobby was filled with staff dusting, wiping, sweeping, vacuuming etc...I cannot say enough about the hospitality - fantastic. The staff in the restaurants were superb! I eat at a lot of restaurants and the service was... more

5 of 5 stars
yampalin@aol.com
Jul 14, 2008
2/2 found this review helpful

Repeated this year the family trip of 13 we took last year with 14, after taking a vote. Last year I titled my comment "Declining Excellence". This year I'm titling my comment "Return to Excellence". Spent 7 wonderful nights at the hotel we have known since its inauguration, having visited 9 times and lived its declining excellence. To our very... more

Jul 14, 2008
6/7 found this review helpful

This hotel makes for a great getaway! For the money, this place is fantastic! Paticularly if you enjoy trying the various daquiris and drinks by the pool all day. The staff is so helpful and so nice. The pool and beach are beautiful. The lobby is beautiful. The food was good. Plenty of variety. Is it 5-star like a Ruth... more

Jul 14, 2008
8/12 found this review helpful

Ok, I'm somewhat picky, but this is a real review. Not what you want to hear, but what we truthfully experienced. Excellent , very efficient service. European/Spanish corporation and efficiency is top notch. Clean, well kept rooms. We left little gifts for the maids each day including makeup kits, toys for children in addition to cash tip. That might have... more

5 of 5 stars
Arlington, Texas
Jul 13, 2008
3/3 found this review helpful

ROOMS – the ocean views are absolutely gorgeous. We were in room 428 and had fantastic view of the water and the pool. Love that the soft drinks and purified water in the mini-bar are included in the all-inclusive and you can request as many as you want. They replenish the mini-frig every other day. They have a nice drying... more

3 of 5 stars
Georgia
Jul 9, 2008
3/7 found this review helpful

June 2008 Jonesboro, GA This was our second visit to the Riu, having really enjoyed our first visit despite negative reviews (not all) viewed on Trip Advisor. We booked through Perx.com and on this visit decided to pay extra for an ocean view room. Our stay June 27-30. On check in, we had to stand at the front desk and... more

5 of 5 stars
Manchester, United Kingdom
Jul 9, 2008
3/3 found this review helpful

Oh my god, this hotel is amazing. We arrived and the weather wasn't great and the next morning it was raining so i pretty unhappy but by 11am it was gorgeous sunshine and it basically only really rained at night after that. There was a constant breeze so the heat was more bearable. The hotel is great and the entrance... more

Reviews of Riu Palace Las Americas

( 11-20 of 1,211 )
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