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Great Parnassus Resort and Spa

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 412 reviews
412 Reviews
5.0 of 5 stars
95
4.0 of 5 stars
117
3.0 of 5 stars
57
2.0 of 5 stars
70
1.0 of 5 stars
73
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
# 60 of 157 hotels in Cancun
  • Address
    Blvd. Kukulkan Km. 16.9 Lote 52-04
    Zona Hotelera
    Cancun 77500
    Mexico
Check Rates: $363 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 406 traveler reviews
  • What to Expect:
    • 3.5 based on 344 reviews Rooms
    • 3.5 based on 348 reviews Service
    • 3.5 based on 342 reviews Value
    • 3.5 based on 344 reviews Cleanliness
  • Recommended For:
    • 60% based on 397 reviews Families with young children
    • 60% based on 397 reviews Families with teenagers
    • 30% based on 397 reviews Older travelers
    • 30% based on 397 reviews Young singles
    • 30% based on 397 reviews An amazing honeymoon

Reviews of Great Parnassus Resort and Spa

( 1-10 of 412 )
3 of 5 stars
Groton CT
Jun 28, 2008
0/2 found this review helpful

The Great Parnassus is designed like a cruise ship with a mall feel. Rooms surround the charming open air dinning area and stores. The staff was very friendly and the food was very good. Now the bad news, Hotel is very noisy, day and night. The open air design is responsible for doors slamming continually. Although the brochures advertise adults... more

5 of 5 stars
Houston, Texas
Jun 27, 2008
2/2 found this review helpful

I just wanted to write a review for all of you that are skeptical like I was after reading some of the other "not-so-nice" reviews. My husband and I booked our trip to the Great Parnassus for our one year anniversary. We wanted to go somewhere different than where we have been in the past. We got a Lagoon Suite... more

Jun 27, 2008
5/5 found this review helpful

My boyfriend and I just returned from a 7 night stay at the Great Parnassus at the end of June. Overall we had a great time at the hotel.... here are some pros and cons to look out for before booking your trip. Room- Our room was the lagoon suite which overlooked the hilton golf course and the adult pool.... more

2 of 5 stars
kansas city mo
Jun 26, 2008

6/21-6/25 Okay, the first day I drained the bath tub and water started spewing like a fountain out of he floor drain. It flooded 3inches! No one came till the next day not to worried because we were switching rooms anyways due to the loud ac from the Hilton.Major stink in the front of resort sewer problems? The 2nd day... more

Jun 23, 2008
3/3 found this review helpful

We were pleasantly surprised with this Resort. We were nervous after reading reviews before our trip, but don't let others opinions cloud your experience. We had Lagoon suites, which were very beautiful and clean, with a beautiful view. We did have a couple of minor issues, but they were addressed immediately. The couple that we traveled with had an issue... more

3 of 5 stars
Utica, New York
Jun 22, 2008
3/3 found this review helpful

We stayed at the Great Parnassus the first week of June and had a great time. We had actually tried to switch our reservations to the Golden Parnassus, due to the reviews being so negative and we are very glad they didn't let us. Room - Club suite was very clean and had a beautiful view. Tipped everyday and left... more

1 of 5 stars
Chicago
Jun 21, 2008
1/1 found this review helpful

My husband and I went here for our honeymoon and we were so disappointed. We searched and searched for just the right place and we thought we had found it but once we got there, we were sorry we had wasted our money at this place. To start off, our room was not ready when we arrived. I had heard... more

5 of 5 stars
Pittsburgh, PA
Jun 19, 2008
2/2 found this review helpful

My boyfriend and I booked our vacation through Orbitz.com and paid for a lagoon view suite. After reading the mixed reviews here, like everyone, I was slightly skeptical, but optimistic :) A week or so prior to leaving for Cancun, I sent an email to the hotel and upgraded to an ocean view suite. They responded within our and gave... more

Jun 19, 2008
1/2 found this review helpful

I will start at the beginning.... Keep in mind this is just my experinse of this trip and the only reason I am writing this review is for people to learn what they are getting into. My wife and I went to cancun with another couple going through a travel agency all inclusive. Our trip started off rough being as... more

Jun 18, 2008
3/3 found this review helpful

My husband and I took our 3 kids (ages 16,13, and 11) to the Great Parnassus April 7-14th 2008. I had read many of these reviews, and was a little scared, but had gotten a lot of tips from them also. Once we arrived at the resort, all hesitations totally faded. We arrived at 10:30 a.m. and fully expected a... more

Reviews of Great Parnassus Resort and Spa

( 1-10 of 412 )
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Great Parnassus Resort and Spa Address

Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico