First of all, the hallways and elevators are not air conditioned. The Grand Oasis Viva Beach and Oasis Viva Beach are the same hotel. Just two buildings and two front desks. The food was O.K. There wasn' t 24 hr room service and the restaurants were only open certain hours. The drinks also O.K. The staff wasn't too friendly. Only... more

We arrived at the Grand Oasis Viva Beach on 5/31/2008, we received a great deal from bookit.com. Last time we were in Cancun we stayed at the Cancun Palace. This place can't compete with Cancun Palace at all, but it wasn't a horrible experience either. We traveled with our children ages 9 and 12, and my parents. We had new... more

Overall we had a great stay here. Based on previous reviews here and in the forum discussions, I expected some glitches, which I think helped keep me laid back about the whole situation, so thanks to those that took the time to write and answer questions. We stayed at the Grand Oasis Viva Beach May 23-27. The Grand entrance is... more

The hotel was very nice,nice stuff,the restaurant was ok(not excelent!!!,just ok)the room was beautifull!!!great view...plasma TV...very private,if you like to feel VIP,this is the place,the bar is perfect!!!The bartender("JORGE")and his assistent("CATARINA")are really nice and friendly....over all we are clore to everything,so was a great choice... more

The hotel was ok, some of the rooms have balconies and others don't so you have to make sure in advance that you request that sort of thing. There are no hot tubs by the pools which kind of disappointed me, but there was Jacuzzis that you could fill up yourself and put bubbles in it. The food was decent,... more

Ok to start out the people who complained the "Grand" was not a separate resort obviously did not do their research. Several past reviews for the "Oasis Viva Beach" clearly had complaints about the noise from the construction of a new building. Add that to the two “different” hotels having the same exact address and it doesn't take a rocket... more

We stayed in the Grand section of the Oasis Viva from April 25th to May 9th. Our room was on the 4th floor (441) and had a balcony with a wonderful view (I called in advance and requested it). We had a plasma TV and an extremely comfortable king size bed. The alarm clocks hadn't come in yet, but we... more

This was my first trip to Cancun, and because my friend is a travel agent, we got an excellent rate as the hotel is actively promoting the 'Grand'. So, I may be a little bias in my review. Overall the hotel was a pleasant experience. Apparently the 'Grand' portion of the hotel is an extention of Oasis Beach, as others... more

Grand Oasis Viva Beach is an added wing to the regular Oasis Viva beach. The food, the pool, the staff and the lobby are the same. We basically share everything. However, during my stay (May 3rd was the the day we arrived) we DID have a full minibar and a plasma tv in our room. The room was absolutely amazing.... more