The first week of August '08 was our second stay at the Occidental Grand, and we discovered something that all vacationers should remember; that a vacation is first and foremost what you make it. That is, you can have an outstanding time at a mediocre facility, and you can have a mediocre time at an outstanding facility. BTW: the Occidental... more

I stayed at this hotel from August 16th until the 24th. Service: The folks at the hotel work hard to make your stay enjoyable. I didn’t run across a single person there who wouldn’t help out. The maids make about $5 USD a day, so any tips that folks give them I’m sure will be appreciated! We tipped our maid... more

I´m still here and i couldn´t wait to get back home before writing because of my dissapointment. Where do i start !!! Let start with the worst. FOOD: This is probably the first time i lose weight on vacation. The buffet was horrible with the same things over and over again plus recycled foods for the next day like we... more

i will skip all the good things which ppl have already said... especially about the iguanas... which are lovely. The area is practically packed with iguanas... of all sizes. So.. here it goes.. cos like some said... ppl look for the probs.... The hotel is nice... quite particular. The rooms are nice too.. furniture ..etc. however from our balcony we... more

Our stay was okay...I will start with the positives. Staff was FANTASTIC!!! ANGEL, ARMANDO, ALEJANDRO, among others were just the best. They all went above and beyond their regular duties. They made my stay at the hotel much more enjoyable. The rooms were also terrrific. My husband and I paid the extra $54 USD for the upgrade to a king... more

I was there for 2 weeks (!!) from the 9th to the 23rd of August. Staying there 2 weeks, I must admit I kinda grew old of some lil' silly things there at the Grand Occidental. I thought I owed it to tripadvisor.com to actually adress what I thought was good, but more importantly, what was really great. FOOD: I... more

As a travel agent I travel a lot and try not to loose reality on what a great 4 or 5 or 6 star is suppose to offer. This is a solid 5 star out of 6! The grounds were incredible complete with lizards, iguanas and other creatures of the night. See photos! They do not bother you but boy... more

My wife and I along with 9 friends just returned from The Grand Occidental in Cozumel, and to my knowlege no one has a single complaint. Several of us have been to Cozumel before and had a great time, but this was by far the best. This was our first time to stay at this resort and I can say... more

We were very impressed with this hotel...beatiful landscape. Food / drinks was great. Pools very safe, excellent for familly with kids. Beatiful beach! and everyone was very nice at the hotel..very attentive staff. We all had a great time. YC more