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Iberostar Quetzal

Iberostar Quetzal
  • Hotel class: 3 of 5
  • Rooms: 350
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 490 reviews
490 Reviews
5.0 of 5 stars
295
4.0 of 5 stars
141
3.0 of 5 stars
28
2.0 of 5 stars
19
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#11 of 157 hotels in Playa del Carmen
Description:
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. A watersports and diving paradise. Sub... Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. A watersports and diving paradise. Sub- tropical mangrove swamp. Great gastronomical variety. more » « less
  • Address
    Xaman-Ha
    Lote Hotelero 2
    Playa del Carmen 77710
    Mexico
Check Rates: $173 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 487 traveler reviews
  • What to Expect:
    • 4 based on 302 reviews Rooms
    • 4.5 based on 302 reviews Service
    • 4.5 based on 295 reviews Value
    • 4.5 based on 302 reviews Cleanliness
    • 4 based on 90 reviews Pool
  • Recommended For:
    • 80% based on 330 reviews Families with young children
    • 70% based on 330 reviews Families with teenagers
    • 60% based on 330 reviews An amazing honeymoon
    • 50% based on 330 reviews Older travelers
    • 20% based on 330 reviews Young singles

Reviews of Iberostar Quetzal

( 1-10 of 490 )
5 of 5 stars
chicago,IL
Jul 25, 2008

We stayed at the Quetzel for 7 nights and had a wonderful time! Food was great - beach was clean - room was excellent. Never had issues with poor service or any type of sand bugs as others have written about. I can't say enough about the Star Friends. My youngest was quite taken with Adriene! Andy & Miguel were... more

5 of 5 stars
new jersey
Jul 20, 2008
4/4 found this review helpful

You will love your stay. The hotel staff is wonderful, the property is so well maintained and clean. The Star Friends performers are amazing. Go see the shows in the evening. The food and drinks are abundant and never stop coming. There is something to do all day and all night. The beach is tranquil and so clean. Go visit... more

Jul 19, 2008
4/4 found this review helpful

We stayed at the Iberostar Quetzal/Tucan July 12 - July 17th. It was so much fun! There are so many things to do right on the resort. The beach is absolutely beautiful. There are big sandbags to protect the beach. They are so much fun to play on and slide down. There are always activities on the resort from yoga... more

5 of 5 stars
dutch1079
Jul 13, 2008
4/4 found this review helpful

we stayed for 5 days starting july 7, 2008. Cancun airport has really changed from what I hear. Very clean and everyone was nice. customs was quick and easy. but make sure to use the bathroom before you leave as its at least a 40 minute drive to the resort. Once through customs go directly outside. All those people by... more

5 of 5 stars
Albany, New York
Jul 13, 2008
6/6 found this review helpful

My friends decided we'd like to take a vacation at the end of our sophomore year in college. We contacted a travel agent saying we'd like to take a vacation somewhere around the caribbean or mexico for under $1,500. She came up with five places for us to select and this was the resort we choose, Iberostar Quetzal/Tucan in Playa... more

5 of 5 stars
Ft. Worth, Texas
Jul 12, 2008
2/2 found this review helpful

My husband and I just returned from our wedding party/honeymoon at Iberostar Quetzal. (We eloped before going and just had a party with our family-- this was MUCH cheaper! Cost about $400 total!) I would definitely recommend this resort. Everyone was so friendly. Paulina Chahin coordinated our wedding party and it was great. She and the other staff members were... more

5 of 5 stars
Eastbourne, Sussex
Jul 12, 2008
3/3 found this review helpful

We have just returned from our honeymoon here & I have to say I do not think we could of picked anywhere better! It was lovely. The Hotel itself was great what with all the wildlife & the trpical feel , the staff were just excellent all very polite, very friendly & bent over backwards to help you, especially Gloria... more

Jul 2, 2008
3/3 found this review helpful

My family loved this hotel. The staff treats you like royalty and seem truly happy to be there. Our glasses were never empty. We never wanted for anything. The beach is awesome. This is a beautiful hotel. We won't stay anywhere else. more

5 of 5 stars
sugarrush375
Jun 25, 2008
4/4 found this review helpful

My stay at the Iberostar Quetzal/Tucan was better than I ever imagined. If you didnt already know, the Iberostar Quetzal and the Iberostar Tucan are two hotels on the same property and they share everything. I booked my trip (which included my mom, dad, and brother) on a website called cancunairfare.com. I found this website much more inexpensive then funjet.com.... more

Jun 23, 2008
4/4 found this review helpful

We just got back from Iberostar Quetzal yesterday and I have to say it was one of our best vacations! We have been to Cancun several times, but this was our first time in Playa. We were not disappointed. We were a group of 6- myself, my husband, my son (17), my daughter (20), and my parents. There was a... more

Reviews of Iberostar Quetzal

( 1-10 of 490 )
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Iberostar Quetzal Address

Xaman-Ha | Lote Hotelero 2, Playa del Carmen 77710, Mexico