Playa Del Carmen was the site for our destination wedding ONLY because of the fantastic sister hotel's Deseo & Basico. Deseo hosted our cocktail party to welcome our guests on a Friday nite....and everything was PERFECT! I LOVE the staff, the music, the ambiance, the rooms......and cannot say enough about how warm and lovely everything was. The day of our... more

I you are young and looking for a trendy and fun place to stay, this is the hotel for you! Definetely the best hotel in Playa del Carmen... Ambiance is excellent (drinks are amazing!!), the staff is extremely nice and the rooms are very modern (you walk out of your room directly to the pool/lounge area)... The DJ at the... more

I spent 1 week in February/07 at the Deseo. Mostly enjoyed the hotel lounge and staff were excellent. We use Trip Advisor as a resource and were were worried about the bad reviews, however we ended up having a great vacation and relised... more

It was a really good experience, I went with my boyfriend and it was like a perfect honeymoon! The service is great and the rooms are really comfortable. The DJ in the pool gives great ambience!!! I was so happy in Deseo that I even extended my stay for 3 more nights!!! more

We were supposed to have two different rooms on our stay, one a suite and one a smaller deluxe room. The first room we were in was (we found out later) the suite. It was located on the corner of the property with big sliding doors to give a two directional view. Needless to say its right in the heart... more

The top corner suite was one of the nicest rooms we have stayed in across boutique hotels in the world. The hotel has the cool, small community feel to it, given the low number of rooms. You will bump into the same people again during your stay, and if you are lucky enough find some that may be of interest.... more

We loved this hotel!!!! I was so excited about the hotel that I took tons of photos of just it! It's a small boutique hotel with around 15 rooms. The feel is very minimalist with lots of white and soft blue tones and gives you a feeling of utter relaxation. We loved the music in our room that was fed... more

I held an event here for 90 people on a Thursday night. The staff were terrific. We started just after a very bad thunderstorm and I assumed all would be soaking wet. When we arrived about 10 minutes after the rain stopped, the staff had been hard at work to be sure we were pleased and the outdoor lounge was... more

This is a terrible place for a relaxed stay, It is noisy and incredibly expensive. The rooms are soooooo minimalistic that will give you the impression you are in prision, the so-called breakfast is awful and coffe is served in tin cups, so dirty it is disgusting. The closest beach is ugly and the "exclusive" beach club you are entitled... more