The website for this hotel is COMPLETELY deceiving. We stayed in a "grand eclipse suite", which looked nothing like the photo. The room was very small, the toilet didn't flush, the sliding door on the balcony didn't lock, and the safe key was missing. We had read that breakfast was included, but we never saw it. On the evening we... more

Having stayed at Hotel Eclipse in May 2007, when I planned my return trip in January 2008 there was nowhere else I considered staying. I arrived in January having reserved for 32 nights and was pleasantly surprised to have been given a room that was better then I expected as it also included a kitchen with table & chairs and... more

My husband and I just returned from a 4 night, 5 day stay at Hotel Eclipse. We've stayed at a number of small hotels in Playa del Carmen and were familiar with the property and location before we booked there. We made our reservations via the hotel's website and followed up with emails. We really like staying in this area... more

We stayed in Hotel Eclipse for a week in January 2008. When we arrived we met the "manager" Martinez who was still recovering from a New Years hangover (it was January 3rd). The courtyard to this place is beautiful. It is built kind of like a giant tree house. We stayed in one of the standard rooms with 2 beds.... more

We needed a hotel for one night which was a Friday as we were moving into a condo on Saturday. I can only thank God it was for one night. I had been in contact with Matias the manager, for at least 4 months when I had booked it through their website. I really just wanted to make sure we... more

I have visited Playa del Carmen about about 6 times, and stayed at the Hotel Eclipse 3 of those times. My most recent visit was a good one, except for being given the run-around by the office staff, most noticably the manager, and his band of office misfits. I booked a certain room, but arrived late at night and was... more

This would be a gem in the heart of Playa del Carmen if the owner would put a little TLC into it and invest some $$ to fix the rest of the rooms up. We, too, had a mix-up when we arrived. The standard room with a king size bed that we booked directly with the hotel manager wasn't available.... more

We stayed at Hotel Eclipse for Christmas and New Year. I have found Matias, the manager , to be somewhat nice upon arrival. As we always do, we asked to see the room, Rob. Crusoe, before paying; he was very insulted that we ask and started being arrogant and finally accepted. Like many others have mentioned the room is very... more

This was my second stay here with the same type room (kind of like a two level small bungalow). Price was right for off season and you cannot beat the location off 5th. Service was just ok. Maid service was great. Do not recommend for elderly (either stay on first floor because it can be slippery even with good hiking... more