Never in my life I see one hotel bad same that.I don`t understand people write good about this hotel!!!!!!!!!!!!!!!!This is not clean hotel,I have to call for change dirty sheet,the bath is horrible,only good is position hotel. more

Two blocks from the buzz at 5th avenue where all the shops, bars and restaurants are. Continue down the road and you are right on the beautiful beach of Playa del Carmen. Nothing fancy but the rooms are nice and clean, good comfy king size bed, a sheltered garden and a nice pool area. The breakfast for 50 pesos is... more

Small Hotel very well located, just a block near to the 5th avenue, where the shops, bars an restaurants are. And Very near to those beautiful beaches in the "Riviera Maya", you can wal to "Mamitas" famous beach. or take a bus to Tulum Ruins. A great place to spend the night . The rooms are just ok, don´t expect... more

The hotel was cheap,clean and near the 5th aveninda! The beach is distant 100 metres! We stay there 2 weeks and everithing was great:the breakfast,the room with a king size bed and the pool!!! The hotel is simple but good! more

We just came back after a week at the Carmen Inn, and we had no complaints at all. The staff at the front desk was friendly and helpful. The rooms were efficient and very clean. The a/c was not great, however, the evenings were very nice and it was not needed. The location was absolutely perfect. It was 2 minutes... more

.... BEWARE!!!!This was horrible!!! Bait and switch. We were booked at the Real Playa del Carmen, an all-inclusive resort and they overbooked. They forced us to move to the Carmen Inn. Mold everywhere, very smelly,. Toilets that did not work and a plunger outside our door, no security locks on the door. And beware, we bought through Hotwire and they... more

The prior negative reviewer needs to get a grip. This hotel was adorable, yes the rooms were bare but they were clean and the hotel was safe. Cleaning staff brought fresh towels, soap and shampoo, daily - some mornings we even got small candies. The staff was wonderful, recommending places to eat and sights to see in the area. I... more

On our way to Cozumel, we stayed for one night at the Carmen Inn on February 11th. It was a terrible experience from the time we arrived at the front desk. As we walked up, the clerks were already engaged in heated conversation with another couple (who were seeking to stay for 2 nights). Like them, we had booked online... more

The vagueness and lack of information in the previous review is misleading. My family stayed at the Carmen Inn for half our vacation over Christmas, and it was awful. If you have checked out this hotel's description on the net, let me set you straight. Our room was devoid of any mexican character, generally dirty,with a toilet that would not... more