My boyfriend and I stayed here right after Christmas until right after New Year's. We had such a relaxing time! It was everything we were looking for! We did not want an all-inclusive resort since we wanted to explore the city and try different restaurants. The rooms were very cleanly and the staff was accommodating and incredibly personable. They gave... more

I had a great experience at Illusion hotel. The location is great 1/2 block from the beautiful beach and a few steps from 5th Avenue. More importantly the staff was great! Miguil and Dia at the reception desk were extremely pleasant and a pleasure to see everyday, they made sure the I had everything I needed. Jaquim and chef prepared... more

We stayed here for our 13th wedding anniversary last month. We had some friends who recommended it, so this was our first choice, and we were not disappointed. I will say, go ahead and spend the money for one of the suites that open out onto the pool area. I had originally contracted for a "terrace room," and this room... more

Originally we chose to stay at this hotel due to its great location in Playa del Carmen. It is situated a block away form the beach and is half a block away from quinta avenida, which is the main street in Playa. However we soon found out that there are many more reasons than location to choose this hotel. As... more

The staff was very helpful and kind, I want to give special thanks to Mr. Miguel and Isidro for all their help. The only thing that would of been perfect is if they would of had the bar by the pool open when we were in the hotel. If you like to stay in huge hotels this is not for... more

Upon our arrival we were treated very special. Check in was so personal and friendly. We were then escorted to our room, which was just perfect. Our hotel furnished breakfast and it was very good. You couldn't ask for better service and the staff was always willing to accomodte you in everyway. Yes, I would stay there again, close to... more

Very nice hotel with a great location (only about 2 secs from the beach). There is a basic convenience store next door and an internet place across the way. If you get up early it's a perfect place, with a nice breakfast. If like us, you like to sleep to noon it is a bit noisy in the morning and... more

the perfect location to enjoy Player del Carmen's beach and 5th Ave. Truly central positioning to all amentities available. Superb staff such as Miguel ensure the stay is pleasant and guests are well catered for with day trip organisation or local recommendations for eating, site seeing etc. Extremely affordable and enjoyable stay more

Illusions' best qualities are its location - half block from a nice stretch of sandy beach - and its warm hospitality. This hotel was an easy stroll from the beach, where for about $6 per person we could rent beach chairs and umbrellas for the full day. The staff could not have been friendlier and someone was always available to... more