We just got back from EL ENCANTO INN. They double charged me also for the same stay. They charged my credit card in February and again I just receieved the same charge in May. The owner seems very clever and is banking on people NOT looking carefully at the credit card statement. She is very slick in that the hotel... more

The accommodations were O.K. but when I got home I noticed on my credit card we were charged twice for the same stay. Ever since then I have tried to call, email, and /or fax them my name and phone number to get this issue resolved but no one will return my calls or emails. VERY FRUSTRATING! We were considering... more

We just got back from three nights at El Encanto. We had read a number of negative reviews of this hotel so we were a little leery. I am happy to say we had a wonderful time. The staff was very nice, no problems at all. The room was very large, clean and well appointed. The furniture was very nice... more

We booked this hotel for a two night stay in town before heading to Cabo San Lucas for a week. The main hotel was charming with a lovely bouganvilla planted courtyard & pool. The pool was cold (maybe not heated?) so while my two kids (10 & 7) went in briefly, my husband and I did not. We had a... more

We stayed in Oct and then my husband was stranded in San Jose in Dec. and showed up on their doorstep looking for a room. They treated him great, when we were there for business in Oct., it was okay, we got an inexpensive room which was down the street from their main lobby, but for the price, we couldn't... more

The on-line photographs are attractive, but the reality is something else. Personnel on duty are not the least bit helpful and in fact were rude. The "heated" pool was ice cold and too filthy to attempt to swim in. The "pool suite" was simply one small room and not too clean at that. All in all, a great disappointment. We... more

This place is run by a crook - I have never dealt with such a inept, thieving hotel manager/owner as Blanca. I have spent the last 6 months since my stay getting double charges refunded from my credit card company. If you are thinking of staying here, please think again. Look at all the other people on here who have... more

The pictures on the website look fantastic and in the main they are a true reflection. The pool area, gardens and chapel are beautiful. However I do not recommend that you upgrtade to a garden suite expecting a view of a garden. These rooms surround a pretty courtyard garden but the view from the patio (if you manage to open... more

We just returned from a one night stay at the El Encanto Inn. This is a very charming, quaint, "artsy" feeling hotel in downtown San Jose Del Cabo near all the shops and the main square. The rooms are clean, the pool is nice, the grounds beautiful and they even have a small church on their property where you can... more