I stayed here for two weeks on business. This was my first trip to Mexico so I was not sure exactly what to expect. But the Westin was certainly pleasant. The hotel/resort itself is gorgeous. Beautiful artwork, excellent deatail with an authentic Mexican feel. My room was very nice and quite comfortable. The bed was AMAZING. The most comfortable hotel... more

Although the Westin was tricky to find (make sure to have good directions before heading out), we were delighted with our stay at this hotel. From the complimentary fruity beverages at check-in...to the extensive (if not a bit pricey) breakfast buffet...we were pleased. Our rooms were clean, spacious, and comfortable...providing down pillows and comforters and cable TV with several English... more

Yeah, this is a nice place. It have a great feeling. It's a quiet, peacefully and warm hotel, maybe you find that employees are so quit and they move slow, but they are so nice... so be patientest. more

Beautiful hotel! And the staff was fantastic. The hotel entrance/lobby was open and was very nice with a Spanish upscale look. The dinning room and bar was also very open and very colorful. The luxury room was great, especially the heavenly king size bed with the patio view and the Jacuzzi was very romantic. The $10 extra for the Jacuzzi... more

Very nice hotel. Everyone I encountered was very nice. The rooms are very comfortable, espically the beds. From check in to check out everyone was far nicer than they are in the US. The food was very good. Menus were listed in Spanish and Engligh which was nice since I speak little Spanish. The menu had lots of options. I... more

A group of us traveled to San Luis Potosi in February. After reading the reviews, we were a bit nervous about our stay. However, we were all very pleased with the property. The hotel itself is beautiful. The architecture and the furnishings are lovely. Check in and check out was quick and efficient. The buffet breakfast offered an excellent selection... more

I had a reservation there for two weeks. After checking in, 3 bellboys were watching me carrying my suitcase and searching for the room. No one was asking to help me. The room was dark and noisy due to a generator or anything like this nearby and it was bloody cold there in November. The heat function of the aircon... more

I love the beautiful architecture of the hotel and the way it borders the inner courtyard. The breakfast buffet is very good and the dinner I had in the restaurant was excellent. My only complaint is that the hotel is rather dark. There is not a lot of light in the rooms and the restaurant is quite dark as well.... more

I fell in love with the look of this hotel when I arrived. It's open and spacious. The room was very nice. My room was located near the elevator and for whatever reason, it makes a loud "clunk" every time it goes up or down. On the second night of my stay, the elevator was moving all night. I had... more