Hotel is showing it's age. Service was nice. Room was average sized, and nicely appointed, but showing it's age. My toilet ran all day and night intermittedly...very annoying. Internet access was good and fast in the room. Front desk staff helpful at suggesting places to eat. MY room overlooked the parking lot, and it seemed to be gathering place for... more

This hotel is wonderful it has a professional friendly staff and great rooms you get what you pay for so those that have complained should perhaps decide what they want and pay for it. The rooms I have stayed in are fabulous clean and warm and comfortable. Your privacy is respected. This is also a really "family" place and it... more

I didn't mind this hotel being outside of the downtown area since it was so easy to take the tram. (An easy walk out of the hotel down the hill of the parking lot, to the left through the opening in the fence and you'll see it.) On the day I arrived, (8/13/06), I had to wait a few minutes... more

..after reading the reviews on this site about the hotel. I found the hotel to be a typical Holiday Inn that is 1970's in style, but a hotel that has a restaurant, pool, and a little bit more than the cheap places. Since I got the room for only $5 more than the Econolodge, I was happy. The hallways did... more

My mother and I were on a road trip for 2 weeks, and we had one problem with a hotel prior to this one. We had been put in a room with a view of a wall, we requested a change, and there were no problems. This hotel made up for every other hotel that we stayed in that didn't... more

Don't stay there. The staff at the front desk are very rude. The rooms are only made for one person they are very small, and the room we were assigned had a hole in the wall. Two people can not be in the bathroom at the same time. The bathroom is about the size of my closet. We were told... more

Came back to our room after a day shopping. Room was locked, windows were locked too! Discovered there was a substantial theft while we were gone. Two laptops, IPOD nano, movies, and other electronics. The management is not very quick to accommodate the police dept. We were offered an apology but nobody with any authority has offered any assistance or... more

stayed here last week, don't get a room by the stairs, may be noisy...clean and comfortable.... more

Stayed only 1 night en route to Banff at the Holiday Inn. Despite booking 6 weeks ahead for a non-smoking room, we were offerred a smoker. The smell was terrible. We then moved to another room which had a window which opened out on to a conference room. Some view! So we could not get access to fresh air. This... more