Located in a very commercialized area a few miles south of downtown Calgary, the outside of this hotel could use a facelift. The plaster was rotting away and the colors made it look even worse. It is a pretty large hotel though, with 6 floors. Easy to find. When we entered the lobby, we were expecting a little different. Not... more

A mixed experience - On the positive side the hotel was located where we wanted to be and the family room was big enough for us as well as having 2 bathrooms. On the negative it wasn't very clean, the dust behind the chest of drawers was unbelievable and that was where the wires for all the electric appliances looked... more

After checking in, we opened the door to our room, only to find a man using the toilet (door open)! We told hotel staff that there was someone in our room, and she assured us there wasn't, but gave us a new room anyway. I have no idea if this man was either a maintenance guy, or just some random... more

Plus: Helpful staff, room generally clean, free broadband internet. Minus: Rundown elevator, switch of room light broken, old TV & remote unresponsive, tiny basic bathroom, 1 babybed for the whole hotel, windows dirty. Needs a thorough makeover. Overpriced for 150CAD/dbl.queen&night. more

Rooms are average in size, but very clean and comfortable. Found the staff at the front desk to be very friendly and helpful. Compared to the service found at other places in the city we visited, the staff were a very welcome change. Enjoyed our stay and will tell friends to use this hotel. more

This hotel is NOT recommended to anyone. This has to be the dirtiest hotel that I have ever had the unfortunate opportunity to stay at. It seems that thier idea of changing the sheets involves just turning them over between guests. The floor was caked with filth and the chairs were so dirty that I did not even sit in... more

I found the facility clean and the staff very attentive. Excellent value for time spent in Calgary. more

The hotel looked good driving in which put us at ease, never having stayed before. Though the room was somewhat small, it was updated and clean. The friendly staff and the way they took the time to talk to the kids let us know we made the right choice. Nice indoor pool the kids loved. Rememberable experience. Will for sure... more

I sure wish I would have read the reviews before coming to this hotel. We were greeted with much confusion at check-in... rooms not ready, had to wait almost 2 hours for our room, nobody seemed to care. When we got to our room, there was a gross tray of somebody's leftover room service food in the doorway... we had... more