My husband and I had been going to Chateau Lacombe for years. It had become a tradition to celebrate our anniversary there. However, our most recent experience in December/07 has certainly changed our outlook on the hotel. As a start, the hotel is under new management who quite obviously has no regard for customer service. There is no Bellboy at... more

i stayed at this hotel for 2 nights during the U20 socer world championships. it' a great hotel right in the center of edmonton. i can fully recommend a stay at this hotel more

I booked this hotel thinking that it would be nice to check out a Crowne Plaza property in another area of Canada. I stayed at this hotel for one night. I booked a room with a king sized bed on Priceline for $169.00 CAD. The hotel was clean, and I was very happy with my room overlooking the city with... more

I love this hotel! It is a bit difficult to find if you are not familiar with Edmonton but MapQuest is a good tool to use. The staff were friendly and helpful when there was a mix up on the name of my reservation. The rooms are spacious and the bed is absolutely divine! They have a sleep program (CD... more

We we're coming into town for a football game and usually stay around Kingsway. However, our usual hotel was full so we decided to stay here. It was fantastic. The lobby, hallways and rooms we're clean and recently renovated. The room was surprisingly spacious, the wedge shape being an interesting innovation. The beds were exceedingly comfortable. We ate in the... more

Travelling to Edmonton for the long weekend, I wanted to give the high end Crowne Plaza brand a try with my partner. We went for 2 nights, a Saturday and Sunday. I’m a Priortiy Club Platinum. We drive into Edmonton noticing that the Crowne Plaza resembles the skyscrapers from The Jetsons. This building is old. We get onto Bellamy in... more

I spent two nights here for a business conference in early May. For a hotel that touts itself as up scale, the Chateau Lacombe isn't very impressive. I found it difficult to find it (the directions from their website seemed to skip a step) and it took me a couple passes on one-way streets to finally figure out where the... more

I recently spent 4 days at the Chateau Lacombe while waiting to take possession of my condo in Edmonton. Check in and out went very smoothly and all the the staff I dealt with were polite and helpful. My room on the 22nd floor had a wonderful view of the city and river valley. While the room furniture was standard... more

My experience was very disappointing. We asked for a room with a river view which was straining your neck past the next door hotel to get the view. Our dining experience at Cafe Lacombe was horrible. I was grateful my daughters were with me or I would have walked out without paying for a burnt steak dinner, minimal vegetables and... more