We booked in advance and when we got there they couldn't find our reservation. Then tried to stick all six of us in a 2 queen beds and then charge us extra for a cot!! We waited in that room briefly till i found my reservation confirmation ,then we were told they might be able to accomodate us with a... more

We really didn't know better for selecting a hotel during our initial house-hunting in Edmonton. It was ok as a base of operations for a two night stay; we spent most of our time outside the hotel anyway with the real estate agent. We really only crashed in the room at the end of the day anyway. I'm glad the... more

One of the most difficult things when reviewing a hotel is trying to match expectations with its star rating. The reality of this hotel is that it is a two star and there are reasons why. Most of the previous reviews are correct, IT IS RUNDOWN and undergoing renovations. My family stayed there for a weekend in late 2007 The... more

Yes I can attest to the validity of the posted signs outside warning patrons the parking lot has been a lucrative area for local (crackheads?) for sometime now. I received a $800-1100.00 repair bill when my drivers side door was pryed open. Management reps responded by saying something to the effect " Sorry sir [-] happens OKAY" go away now... more

This was certainly the worst hotel I have stayed at. We booked one month in advance through their web site and requested four rooms together and non smoking. We all got smoking rooms and were put in completely different parts of the hotel. The rooms were falling apart, plaster missing, etc. They stunk of smoke and who knows what else.... more

I read the reviews in here before we booked, but yet have talked with other travellers who have stayed there and enjoyed their stay,. We were attending a wedding on the south side so we took the chance. Over all the experience was a good one. The staff were accommodating, and I understand they are under new ownership, and they... more

The WORST HOTEL I have ever stayed in! Someone else's toenails left on the carpet. Floods in the hallways on 2 floors in 4 days. Filthy carpets in the halls! The elevator was something to behold, and not in a good way. The staff was helpful and tried their best but so under staffed that the place was ready to... more

This place was GROSS! The whole hotel is very run-down and quite dirty looking! Cracks and stains in the ceiling, walls in great need of repair and a good paint! The bedspread was tearing apart at the seams, stained pool and bath towels... totally NOT impressed! I even went out and bought a can of Lysol dysinfectant spray to make... more

We had made reservations for this hotel for 4 nights, beginning Sept. 23/06. We arrived around 11:30p.m. after driving for over 12 hours. We entered the lobby and noticed the ceiling was almost falling down due to some water damage. After checking in, we entered the elevator and immediately noticed that it was in need of a good cleaning. When... more