As everyone says the rooms are clean and comfortable but some of the staff I dealt with had little or no customer service skills. What made it worst is that it was the long weekend with very litlle else available; and this they were aware of. Some staff were down right rude and others could not seem to get thing... more

Got a great rate through Priceline. My stay was trouble free and very enjoyable. The hotel is a good walk from most downtown attractions and has easy access to local transit routes. A shuttle stop for the casino across the river is a block or two away from the hotel. The staff were all very helpful and friendly. Really felt... more

Some sites rate this hotel 4 stars but it is really a 3 star hotel. As soon as you get to the lobby you realize that this isn't a 4 star hotel. We found the staff to be friendly. The room we had was a little outdated but clean. During our stay, there seemed to be alot of school sports... more

Gt the room bidding on Priceline $80 The place is not up to Marriott s standards. The place has seen better days and the staff is bad. I do not have any better choices in Ottawa, just understand what you are getting with this place. more

The key to the Marriott in Ottawa is its location for tourism. I can't say for business as I was there sightseeing. The hotel itself is very much acceptable yet a bit below the standard of many other Marriott hotels. The main reason is the hotel is dated and has had too much foot traffic - the result of its... more

I stayed for three nights in April 2008. Since I am a Marriott Gold Awards member, I stayed on the 25th floor. The room was spacious and sparkling clean, as is to be expected from this chain. The concierge lounge was very nice with stunning views of Parliament Hill and a basic breakfast is available from Monday to Friday. I... more

We got a great rate on our night's stay here in March through priceline, and when we checked in we given a room with two doubles. Being a couple and all, I asked if we would be able to have a room with a king bed. They gave us a free upgrade to a room with a balcony. The rack... more

I was delighted with this hotel in the heart of Ottawa. We arrived just before the huge snowstorm on March 9th and parked the car underground. The staff at reception were marvelous in helping us figure out public transportation to the Scotiabank Place as we were in Ottawa for High School Musical on Ice. We just LOVED the beds and... more

I've now had the opportunity to stay here several times on both business and pleasure. Great staff, friendly and helpful. The rooms are somewhat basic however they are very clean and comfortable. The beds are amazing, super comfortable, the duvets and pillows to die for. They use Bath and Body Works product in the bathrooms and that alone is worth... more