Stayed here for visit to city associated with a conference. Service: Staff was friendly and helpful, but hotel aims for convenience market rather than highest service, so there was far fewer staff than you might expect for that size of hotel. At restaurant, for example, there often seemed to be just one person doing everything. Facilities: This is my first... more

We booked our new years eve trip at the last minute to the Sheraton and were very happy with our stay. We stayed in a junior suite using starwood points. The staff were friendly and helpful, the room was spacious and the outdoor hot tub/pool was amazing! A couple of ski hills are only 10 minutes away and downtown Quebec... more

We decided to stay at the Four Points to make different this time. As our families are from Quebec city, the Four Points location was just great for us. It's a really nice hotel. Of course it's new, but it is well maintained and really accessible by Hwy 73. Even during a snowstorm, the hotel parking lot was well taken... more

We stayed here for three days for which I booked the room in one month advance. Even though I requested for nice view, I was given ground floor with parking view. Can't even open curtains of room as there would be no privacy then. There is very little or limited room service and they have no menu. 2nd day we... more

Just a night stay means can't complain that much. anway how we chek inn late and chek out early , the room was spacious , we had the king size bed clean and comfi-furniture is good , for the washroom is clean but the toilet was rusted , no big deals were not that too picky to complain . staff... more

It was a very pleasant stay. The staff was courteous and friendly. The rooms very very very clean and we loved the bedding. It was very comfortable. The location is excellent with the views of golf course. If you are bringing your car along, drive to downtown is just 15 minutes. Everything is very new and clean. Will definitely stay... more

Great value ($99+ txs) which is a great deal. Cons: Far from the attractions, 10-15 min drive. The gym is contracted with some other distant facility (not on premises). Bottled water are supposed to be free, they gave us 1 bottle for a room of four ppl, when I asked for more the guy gave me 2, but the girl... more

We stayed at this hotel because the Courtyard Marriott was full and not able to honour our reservation. Upon check-in at the Four Points, they did not immediately realize we were platinum SPG members. We were given an ordinary room. Once we reached the room the front desk called and apologized for giving us an "ordinary" room and asked if... more

A pleasant stay but the hotel is not as close to the Old City as we believed. Although advised that it is an 8 minute drive, it took us twice that time to get there from Old Québec City. The hotel is fairly new and enforces a non-smoking environment, which we appreciated, having recently been provided with a smoked-in non-smoking... more