Externally, what you may expect of a seaside hotel. Greeted at the reception by an uninterested and uninformative receptionist. Alarm bells should have been ringing when I was asked to pay in full, up front for my 2xnight business stay. The reception was untidy, the lift doors were dirty entering into a less than adequate lift space for a hotel... more

On arrival i booked in to my room i found that my toilet window was smashed, i reported this straight away but nothing was done about it. The staff didn't seem bothered! The hotel is in need of a good clean and face lift. The room was dirty it had stains all over the carpet, i dont expect this for... more

We were booked into this hotel to coinside with a company event. The car park is free, but as others commented there are very limited spaces. The hotel is well situated and only a 7-10 minute walk form the centre. The interior of the hotel really needs a total uplift, it is dated and the walls up the stairs are... more

Firstly lets start with the good points - great location and free car parking (if you're lucky enough to get a space - we were but only because a car was leaving both times we got to the car park). Em, I think that’s all I can say on a positive note! We had booked that morning through the hotel's... more

Me and my boyfriend have just come back from a weekend in Bournemouth where we stayed at the Britannia - this was booked last minute (£147 2nts B&B). It was simple to find and we got a car park easily (free parking unlike some other hotels in the area). Reception/check in: We were pleased with the reception and check in... more

Having read some of the reviews on here I was a little worried but there was absolutely no need. I led a party of 10 male golfers, aged from about 30 to about 60. When we arrived the reception had all the bookings, keys and cards ready. No wait, no fuss. Rooms were clean, functional and the beds worked. The... more

location and hotel really good. but they just seem to cater for oap tour groups!!!! more

So bad we had to laugh - but only because we were staying one night. We couldn't have stayed longer. We paid £90 for a room. The room was okay (but no full length mirror or bath) and you got the feeling they were really cutting back - no biscuits or water either! Dingy reception (all parts of the hotel... more

My friend booked this on our group's behalf for a hen do. The hotel was flexible in the allocation of our rooms and met our needs well, it has single rooms which have adjoining doors to twins which was very useful for our group, especially as some people only stayed one night. The overall layout and decor of the rooms... more