I stayed here with my girlfriend whilst attending an anime convention last year. We picked their nicest room, with a jucuzzi bath and 4-poster bed as it was a special event for us. After a few mix-ups before-hand (on their part) concerning our registration, we got there and went up to the desk, and waited. And waited. And waited. Eventually... more

The hotel is so nice, the room we had was clean and big with big bathroom (great bathtub w/shower!), colour t.v. and a good bed. It would be a very good place if the staff was good as well! In three days nobody went to clean our room or change the towels or at least wash our tea cups and... more

Mighty dissapointed. Booked the hotel on the phone months ago. When I rang a few days before I was due to stay they said they'd lost my booking and the price had gone up £25 per night. No apologies. I couldn't help but suspect this was due to there being a festival on that weekend. The room was clean and... more

Just went on the website to try to book this hotel and the telephone number was permanently engaged; it seems they prefer to be contacted by email so I sent an email asking them to ring me back as I like to speak to people. Waited over a day and then tried again after 2 days and they were still... more