This fairly new Hotel is well situated for the Waterside area of the Mersey, being about 2 mins walk to the River, 10 mins walk to the main shopping areas of the City and right next door from the renowned Liver Building. We had booked an exec. room with Executive lounge access, therefore our checking in lasted no time at... more

just had to visit liverpool again and had only one hotel in mind the crowne plaza in liverpool I think is quite unique when it comes to its location, it has the liver buildings directly next door, for me the team engagement and customer focus is superb, too many to mention. the club rooms are fab with access to a... more

We reserved a room in the Crowne Plaza early in the summer for our trip in September. We had chosen the hotel based on location and facilities (pool/gym/spa). While we were going to a match on the Saturday we hoped to be able to enjoy the facilities before the match and perhaps Sunday morning. When we arrived at the hotel... more

Very impressed by the staff at this hotel - both my wife and I are disabled and we found everyone very good at finding solutions where they were needed - a bathboard materialised overnight, we were given armloads of extra towels and pillows, and from our points of view the staff had not just had disability equality training but seemed... more

My wife and I booked a Club room for 3 nights in August. This was supposed to give us river views and use of the Club Lounge. But the room was at right angles to the river ('river glimpses') and overlooked a building site. The Club Lounge had free drinks and nibbles on the Friday evening but only offered fruit... more

This hotel is not for families, everything in the room (even though we booked a family room for 4) was based only for 1 or 2 people, eg only one tiny bottle of shower gel (we had to use our own), only 2 cups and 2 glasses etc. Disappointed that although 145 GBP per night breakfast was not included and... more

Stayed at this hotel for 2 nights in last week during a short break in Liverpool. Had a wonderful stay there. The staff were excellent- very polite, attentive and helpful. We had a number of enquiries during our stay and each member of staff did their best to accomodate us. The hotel rooms were great- spacious , clean and very... more

Spent two nights while on a Beatles tour in Liverpool. Hotel facilities were well kept. Room was spacious and clean. Bathroom was also well sized but there seemed to have been a drainage problem in the bathroom because none of the water went down in the bath tub. It could've been that we didn't know how to work the drain...... more

This is a good hotel and very reasonable price-wise! We stayed for a week in May and upgraded to Club Class. This in itself was worth it and my husband enjoyed the self-service drinks bar located in the Club Lounge which was included each evening between 5pm and 7pm (this perk does not include weekends). Free snacks were regularly topped... more