there was a group of 11 of us staying in may and we had no complaints. there was some mix up with rooms but that was partially our fault due to changing numbers it was handled professionally and we ended up with a spare bed. the hotel were more than happy to look after our bags as we landed before... more

I stayed in this hotel recently for my daughters graduation from Liverpool University. Pros: Convenient for University and City Centre Cons: Shabby room (Room 5) Breakfast service poor. Woken in early hours by deliveries and guests exiting to car park. Overall (please find photos attached) this hotel is very disappointing for a 4 star. Maybe I was unlucky but I... more

Before we arrived at this hotel we looked up trip advisor and were dissapointed at the comment's. However we were pleasently suprised. The rooms were of a high quality and the staff were extremily friendly espically one young fella called Philip. I would thoughly recommend this accomadation. more

We originally booked with another Liverpool hotel, but when they messed up our booking they relocated us to the Feathers Hotel just up the street. If I had read the TripAdvisor reviews I would never have chosen to stay there, and unfortunately the negative comments proved true. Upon checking in, we were hopeful because the lobby is decent, but unfortunately... more

I went with a group of four friends and two rooms were so tiny the door brushed into the side of the bed and one couple check out the next day. My room was fine, spacious, two twin beds with an adequate bathroom, tea making facilities, tv, stereo and wardrobe. The breakfast is a good selection in a nicely styled... more

Just returned from a weekend break, very disappointed. This hotel was showing an Enjoy England 4-star hotel logo on its page in the Visit Liverpool website. We expected something really nice when they allocated us an 'Executive Double' room. The room was not particularly spacious - nothing to put our case on, mould on the shower panel, thick dust visible... more

We stayed at The Feathers last weekend for my hen weekend. It was the cheapest option for 15 of us for 2 nights, over the bank holiday, and I expected a crappy hotel to be honest (after reading these reviews). I was totally surprised: On arrival we received a bucks fizz reception in the bar whilst being checked in. Rooms... more

On their website, the rooms look great - all beautifully refurbished and gleaming. The room we had was nothing like this - it was dirty, with old and worn fixtures and fittings, a disgusting bathroom that smelled really bad, tiny portable tv. Very, very noisy. Paper thin walls. A window that opened onto an industrial fan/vent of some sort. Very,... more

stayed here for the second time!! i think the hotel offers everything a person needs whilst staying here staff very helpful friendly!!! do not no what all them winers are talking about, from my stay i never seen a single down side always hot water rooms nice temperature great breakfast offering all different kind of food to suit all cultures... more