My husband and I stayed here from Aug 11- 14th. We found the hotel to be quite charming, clean and it's location was wonderful. The rooms were basic....but really...How much time does one spend in their room while in London anyways? I do suggest asking for additional soaps, as the single one they provide is very small. Also, the soap... more

The hotel + decor is average...a bit dated, nothing special. However, this was excellent value for money. Excellent customer care - staff attentive to guest's needs. Example, we arrived around 11:30am though check-in isn't until 2:00pm. Rather than having us leave our luggage in the bell closet, they had us wait a few minutes so they could find & clear... more

The reviews on this hotel are correct. The location is very good however the hotel needs to be cleaned up. This was not a good value for the money. We had gum on our bed, the shower valve did not work, TV was old and small and the carpet in our room was torn down the seam. At night, the... more

I stayed here for 2 nights in June, and as a travel agent I was appalled to find this hotel is considered 4 star! The decor is in desperate need of an update, the showers are dodgy. The rooms musty and being on a main road, even with windows closed it is extremely noisy. The worst factor was the heating... more

We spent 8 nights at this hotel, which was billed as 4 stars. The location, just steps from the underground and major museums, was great, but nothing else about the hotel deserves praise. The bathroom was tiny and temperature control of the shower impossible to attain--the temperature changed from icy to scalding constantly, with very little time in between. Time... more

I lived in london for 10 years, went back there with 2 friends to show them this amazing city. Booked a triple room at the Grosvenor Hotel and I can say the hotel was really good value for money. 2 mins away from tube station large triple room nice breakfast ( included ) friendly reception staff very clean room our... more

I booked this hotel because of the modest price in the expensive neighborhood where my son is studying abroad. The location is very convenient to the S.Kensington tube station that accesses 3 trains. Check-in was efficient and friendly. Our room was modest but clean. I liked the great water pressure in the shower and the large, thick bath towels. Drawer... more

i stayed at this hotel a few years ago and it was fine ,so i rebooked for this trip ... mistake ... we are smokers and on the booking form requested a smoking room ,, on arrival we were told that the entire hotel was non smoking .. our sugestion that they update the web details was met with a... more

Grovesener Kensington Harringdon Rd London. Feb/march 2008,3nights. Recommended to stay,what a shock,brass banister on pillar outside held on to it to walk up steps,nearly fell up steps as banister was loose. Inside no porter,decor shabby,water marks on ceiling,paper coming off walls,carpet threadbear on stairs. In room heating noisey,water marks on ceiling,bathroom no shelf for own toiletries,juccuci bath, but didn't work,floor... more