We are 4 groups of girls from Australia stayed for 5 nights in this hotel and we didn’t faced any problems mentioned in the other reviews. As we travel in peak time our room rate was very high but compared to other awful hotels in London this is far better. I need to comment that reception guys are very friendly... more

booked through lastminute, and the bloke on the desk kept asking for our credit card because the booking went through. Thank god i knew what he was upto and i showed him my printout, to which he stuttered. ABSOLUTELY SCANDALOUS. Now the room, DREADFUL. toilet stunk of sewage, the room was filthy, and you can hear a rat scratching against... more

I am from USA, came to London for Business meeting for five nights. When i am searching a place to stay found this hotel with bit high room price. Me also very concern concerned about some of the reviews such as card cloning. However after my stay in that descent hotel realised that some of the reviews are 100% false.... more

Visited London for a few days with a friend, and was stupid enough to book a room here without doing any prior investigation. Room was very small, and the bathroom was a separate room which had to be reached by crossing a public stairway. The pricing is awful given the overall state of the room, and I've stayed in royal... more

Was given the basement room, which smelled mouldy. Box room 3x3m + shower room which smelled even mouldier. Tried to open window to improve conditions, but the window was very hard to open and also, due to staircase outside, it was not really reassuring to keep it open. Also everybody who walked past on the pavement could see the entire... more

My friend and I (both 21) came down to london for two nights, and were a bit concerned about some of the reviews. However after our stay we were more than happy with every aspect of the hotel. Everything was clean and in working order (the shower took 5 minutes to warm up, but there are worse crimes in the... more

Since I had the misfortune to visit this filthy place one thing has been very noticeable. My credit card statement has been growing. The staff have cloned my card and been spend £300+ at pizza hut (which is a scam) £240 at a tyre and exhaust place and various other things. Luckily my bank has stopped my card and reimbursed... more

I have stayed in this hotel more than a month. It is right rooms are not big, but I am sure that, around that area no one can stay in a better hotel for that price. The staff were very friendly and helpful. Thanks to all for that experience. more

I was very hesitant about staying here after reading these reviews and almost cancelled. I booked via Last minute.com for a short stay of 2 days In November 2007 before reading any reviews. It would have cost one night's stay & £20 to cancel so I decided to see what it was like. Positive aspects: Friendly & helpful staff on... more