My Spanish girlfriend had just arrived in the UK, and I had been invited to a friend's wedding in Sheffield. I thought this was a great opportunity to splash out a little and book somewhere fancy. The West Bourne was in the Michelin Guide and it looked really good on the web site. On the phone the co-owner Sue was... more

Dont stay here if you have no where to leave your bags. After having paid £300 for 6 of us including £75 for a single occupancy, the owner told us that bag storage was "not their problem" The Westbourne House Hotel was "a B&B and not an expensive hotel" and we had "recieved the service that we had paid for"... more

arrived at hotel at 11.30 am no answer for about ten minutes by a lady with very poor english who just kept repeating come back at half past one . Could not even leave our bags. Thought it was just us but found the couple not at all welcoming and in fact down right rude.Listen to the reviews about the... more

We didnt read the other reviews till the night before we stayed here.We booked it with 3 friends because of its location near Eccleshall Rd as we were meeting up with some local friends there.When we arrived at about 4pm to book in the main door was firmly shut & it looked like no one was home. We waited abt... more

I was booked into this hotel by friends of mine who live in Sheffield that I was visiting for the weekend. I saw the other reviews before I went and was concerned but due to the location I decided to stick with the booking and I have to say I completely disagree with the other reviewers. I received a warm... more

I've travelled to Sheffield a number of times and only ever stayed in the larger, chain hotels. Unfortunately on my last visit I had real problems booking into any of my usual haunts, and ended up at the Westbourne. I have to say that I'd normally avoid a small, privately owned hotel but after enjoying Sue and Nick's hospitality I'll... more

Our experience was pretty much the same as the previous three! While the room was pleasant enough, it certainly wasn't worth the price you pay. We stayed five nights and were given one tiny bar of soap to last the whole time we were there. The food was average (below average if you are a vegetarian). Nick was pleasant, though... more

I stayed in the hotel one week when attending a conference in Sheffield. I had informed the owners about the dates when I arrive and when I leave by e-mail. As I was leaving, it turned out that the landlady had maken a mistake and expected me to leave only on the next day. Even though it was her mistake... more

We didn't like this place at all. It definitely seemed it was run for the convenience of the owners rather than the guests - having to order what you wanted for breakfast the night before, not being able to use the ground floor toilet near the breakfast room because it was for staff only. The rooms were fine but expensive... more