The hotel has been very well upgraded and includes a jacuzzi bath in your room. All the rooms look newly furnished and well decorated. However the service we received was very poor. For example, the barman was surly and rude, despite charging me £ 10.60 for 2 drinks. I don't mind the price if the service reflects. There was no... more

I had booked to stay in this hotel last weekend but at the last minute had to change our arrangements due to a family bereavement. Mrs Hyams (owner) could not have been more helpful. We had a twin room on the first floor and a double room on the fourth floor and the view was amazing. My mother-in-law is 94... more

Our first stay since the new owners took over and we are pleased to say that it is much improved. The room was clean and comfortable but could do with a couple of pictures and a mirror just to lift it. Dinner was excellent. We would certaily return. more

After booking the hotel for a romantic getaway with my fiancee, I was pleasantly surprised to find the hotel had received a total refurbishment (full brand new carpeting and decoration) and a spar bath in the en-suite which was a big bonus after a hard days sightseeing around Oban. The hotel changed ownership so i would disregard all the negative... more

Just returned from a short break at the Queens. Was a bit worried after reading some of the reviews but realised these reviews were written before the new owners had taken over and refurbished the hotel. There were new carpets, newly decorated rooms, fabulous spa bath in the room and the whole place was spotless. The owners were very friendly,... more

After reading some of the previous reviews, we were a little worried by what we may find. However, we need not have worried as everything was wonderful. We had a room in the annex that had just been completely refurbished - and very nicely too. We had a lovely view of the bay. The room was not overly large, but... more

Stayed at the Queens for one night. For £60.00 per night for DBB., grossly overpriced. Entrance shabby. bedroom tatty, meals tasteless, rediculously small portions. My wife asked for scrambled egg and black pudding. She got 1 dryed scrambled egg and 1 slice of black pudding. Glad we had booked at another hotel for the other 2 nights. more

We stayed at this hotel as part of a coach tour having been relocated from The Columba prior to our stay. We enjoyed the stay at the hotel. We had a lovely room with views over Oban bay. The staff were friendly and aproachable. The food was good. The location was quiet. The hotel is within 5 minutes walking distance... more

We stayed here from 25th-28th May 2007 and Ok, this hotel is not the Ritz and is probably in need of a refurbishment, but we knew what this hotel was like before we booked, so we weren't disappointed when we arrived. The breakfasts were brilliant with much to choose from (kippers were great!). The views from the hotel are fantastic... more