What a lovely hotel. Majestic throughout, excellent room, superb service an absolute dream. We travel a lot and this is a hotel that we would love to return to in the not too distant future. From the moment we arrived we felt relaxed. Excellent service throughout...superb breakfasts...a good selection of snacks for lunch and an excellent dinner menu. Ample parking... more

What a complete disappointment! We went with our 13 year old son. We have decided to stop using LHW as a guide. First of all- the hotel is completely worn down, from beds to furniture and carpets. We went for a drink in the bar when we arrived. It was full of normal houseflies, huge yellow ones! Completely gross! The... more

After a recent trip through France and Spain we were looking for a hotel in Santander before the ferry home. My husband found this hotel on Tripadvisor and we turned up during a hail storm. We were very impressed with the hotel although is is a good 10 minutes walk to the beach and a very steep 20 minutes walk... more

This place is great! We had just come from a horrible hotel in Madrid, and this place was a palace! We got a great rate on Expedia, but were unable to book it for some reason. The hotel honored the rate when we mentioned it. It was rainy and the hotel was pretty empty, we should have asked for a... more

In our two week stay in Northern Spain, this was our most expensive, and decidedly least favorite hotel. We had reserved two rooms for two adults and three children. The hotel, however, had the reservations as being for single-occupancy in each room. They were not especially helpful in resolving the situation. The hotel was not able to supply a roll... more

This is a grandiose old matriarch of a hotel, probably built in the late 19th or early 20th century, which wows you at first glance, given its commanding position overlooking the waterfront. But it is traditional to a fault: small rooms with predictable though pleasant furnishings, and rigid, highly programmed service. Extracting extra towels from the staff wasn't simple, the... more

Beautiful hotel with an incredible view from a hilltop location that is in a convenient location in Santander. There aren't many better hotels. Friendly staff, but limited English. more

This hotel offers old world elegance that has been updated to modern standards. We were traveling with our 10 year old daughter through northern Spain. The hotel sits up on a hill in an upscale residential area, and is about a 10 minute walk to a beautiful, clean beach. This was important to our daughter as there is no pool... more

A little slice of heaven. This hotel was almost perfect. Staff was outstanding; friendly and helpful! Room was perfect (only negative were the 2 single beds and not 1 large bed, but getting used to that in Europe) with an incredible view of the ocean. Spa was outstanding. I ony wish it was included in the price. Beautiful hotel. A... more