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Best Western Atlantico

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating: 4.5 of 5 stars
TripAdvisor Popularity Index: # 2 of 404 hotels in Madrid
Description: Modern hotel with traditional decor, located in the commercial center near the Puerta del Sol Square; the staff is multilingual.
  • Address
    Gran Via 38
    Madrid 28013
    Spain
Check Rates: $192 (€124) Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 228 traveler reviews
  • What to Expect:
    • 4.0 based on 90 reviews Rooms
    • 4.5 based on 89 reviews Service
    • 4.5 based on 90 reviews Value
    • 4.5 based on 91 reviews Cleanliness
    • 4.0 based on 1 review Pool
  • Recommended For:
    • 50% based on 99 reviews Older travelers
    • 50% based on 99 reviews Young singles
    • 40% based on 99 reviews Families with teenagers
    • 40% based on 99 reviews An amazing honeymoon
    • 30% based on 99 reviews Families with young children

Reviews of Best Western Atlantico

( 1-10 of 228 )
4 of 5 stars
Halifax, England
May 10, 2008

An excellent city centre hotel. Great reception from the guys on the front desk - ever helpful with good advice and humour deliverd in word-perfect English. Our room on the 7th floor was spotlessly clean and comfortable. The bathroom was well appointed in every respect, and the water pressure in the shower was spectacular. The 9th floor bar and lounge... more

5 of 5 stars
Boston, Massachusetts
May 6, 2008

I really enjoyed this hotel. Although on the Gran Via, we didn't find the room noisy at all. The front desk was very hepful at checkin, and informed us of the free shuttle from the airport to the hotel (which we had missed from lack of knowledge) and the 6 Euro shuttle from the hotel back to the airport, which... more

May 1, 2008
1/1 found this review helpful

We've spent 5 days in the hotel - really pleasant experience, though as its located right on Gran Via - this street is ALWAYS very noisy, so be aware. The room was nice, not so little, comfortable beds, tasty breakfast. The location is superb: walking distance to everything, so we never used public transport. I would stay there again. more

Management response from
evagarcia, Assitant Director

Dear Mr.Guest: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. If...

5 of 5 stars
CHESHIRE,ENGLAND
Apr 30, 2008
1/1 found this review helpful

having stayed in hotels in cities throughout europe this has got to be one of the best thee star hotels around. the staff are very proffesional , courteous and more than willing to assist with any questions of where to go etc. we stayed in room 208 which is on the second floor . the room itself is outstanding with... more

4 of 5 stars
los angeles
Apr 29, 2008
1/1 found this review helpful

We stayed here mid April for 5 days. I made th booking by calling the hotel directly. The price was very good, especially since I needed 2 rooms. The rooms are spacious enough for 2, large bathrooms, electrical outlets all over the place. They even have perfume as one of their toiletries. The maid came everyday, and did an immaculate... more

Management response from
evagarcia, Assitant Director

Dear Mr.Guest: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. If...

5 of 5 stars
Livingston, New Jersey
Apr 25, 2008
1/1 found this review helpful

My husband and I were in Madrid April 17 - April24th. We chose this hotel based on the reviews on this website. Thank you, thank you, thank you! After a so so experience in Paris last year I took control of the hotel accomodations and I was not disappointed. The hotel was clean, nicely decorated, the location was perfect and... more

Management response from
evagarcia, Assistant Director

Dear Mr/Ms Guest: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again....

4 of 5 stars
Alexandria, Virginia
Apr 20, 2008
1/1 found this review helpful

My husband and I stayed at the Atlantico for six nights in mid-April and had a mixed experience. I had booked deluxe accomodations through the BestWestern site, hoping for a large room. However, when we arrived, nothing matching our requirements (twin beds) was available, so we were put into an attractive, recently redecorated, but very modestly sized room. Also, the... more

Apr 18, 2008
1/1 found this review helpful

We stayed 3 nights at the Atlantico Hotel. The rooms were ideal for a short stay- compact with all required amentities and a bathroom with essential toilettres. Staff- always an important mention were average. Rowando and Ruth were excellent though- very helpful and friendly. Hotel is centrally located and placed in the heart of the city. more

Management response from
evagarcia, Assistant Director

Dear Mr/Ms Guest: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again....

Apr 16, 2008
1/1 found this review helpful

We had a wonderful stay at the Best Western Atlantico. The location is superb with all major sites within walking distance and the metro literally a couple of 100 metres away. The station is Callao on the green line. Our only worry was the bathroom had one rather steep step down into the bedroom and for anyone not good on... more

Management response from
evagarcia, Assitant Director

Dear Mr/Ms Guest: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations with reference the steep between the room and the bathroom. Unfortunately hotels in the city center with special architecture have many problems to renovate them since the frame of the hotel usually...

5 of 5 stars
Atlanta
Apr 8, 2008
1/1 found this review helpful

I was so pleased with our stay at the Atlantico. The staff were superb especially the front desk staff who went out of their way to help me and my companion. They even offered to book me into a handicapped room upon arrival noticing that I was walking with a cane. My friend and I opted to stay in a... more

Reviews of Best Western Atlantico

( 1-10 of 228 )
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Best Western Atlantico Address

Gran Via 38, Madrid 28013, Spain