Great hotel, the lobby floors and the most of the walls is marble, which gives it great looks. When I booked I was worried that it will look nothing like the images online (just like lots of hotels) but certainly it looks the same. Hotel location was just perfect, if you turn right you are in the old city part... more

Plus: Centrally located within walking distance of all major attractions. Room & bathroom bright, smart and, as reported elsewhere, very clean. Fine communal areas. Excellent hot & cold breakfast buffet. Unlike reports elsewhere, we found front desk staff most helpful and quite capable of multitasking under pressure. Minus: Centrally located between red light district on Gran Via (C. Montera) and... more

Hotel María Elena Palace, Madrid, Spain. Date: 12th March 2008 Reviewer: A Trip Advisor Member, Dublin, Ireland We have just returned after spending 4 days in Madrid. The city of Madrid is lovely and the Hotel María Elena Palace is very close to all the Major attractions. Its five minutes walk from Puerta Del Sol and a quick Metro journey... more

The Maria Elena Palace hotel is located in an excellent location. It is walking distance to Gran Via and the metro. Initially we were allocated a small room which was not cleaned properly. I escalated this issue to the front desk and after too much haggling, I was allocated a decent room in the 3rd floor. Positives: 1. The new... more

I highly recommend this hotel which you can get for about €120 some nights. New build with rooms off balcony around an internal atrium. Rooms a little small for 4* (as others have noted) but good large beds and as clean as I've ever found any hotel. Secure and very quiet considering it is so central. It's in back street... more

We stayed in this hotel for three nights and had a thoroughly enjoyable stay. The hotel is very centrally placed with most of the main attractions easily reached by foot. Our bedrooms were spacious and the beds very wide - although a little hard for my taste. Bathrooms were also spacious and well equipped with plenty of toiletries provided -... more

We booked directly by email at the hotel. We asked for room 503 because a Tripadvisor traveller said it was a nice room. Room 503 is under the roof, 5th floor, with street view, but very calm. However, we could not see the street from our window We paid 130 euros (december 2007) with breakfast included. Breakfast was very good.... more

First off, this was listed as a 4-star hotel on their website. Do not be deceived. It could have been, if not for the fact that I felt as if I was annoying the front desk staff with my mere presence. They were the epitome of bad service. When I inquired as to the bullfights (we were there over the... more

Great hotel for a great price. The rooms were large and clean, with a nice sized bathroom. Our room even came with a balcony. The hotel was nicely furnished, and appeared to be constructed or renovated recently. The location was busy, but convenient. Located near the Metro and the Royal Palace. The only drawback is that the hotel is devoid... more