We just enjoyed 3 nights in this quiet, clean , very centrally located hotel. Good sized room, fabulous breakfast. Helpful staff. The vagrants to the right were a bit off putting but never hassled us- and there were beggars across Madrid but we didnt find them pushy. The ' pied piper' played his tunes a bit at teatime but importantly... more

Stayed here over new year. Location is very good indeed, but the rooms leave a little to be desired. In my room the roomsafe didn't work, nor did the pay TV. Also, on 30 December at around 12.30 midnight, Reception phoned me 3 times telling me the Doctor (?) had turned up for me, and then came to the room... more

great central location for a very nice hotel. We found vagrants sleeping outside the hotel and in the open area opposite but did not think it was any worse than the other areas we visited in Madrid, and all I can say is the Madrellanas have a very relaxed attitude to them and I found them non threatening. I stayed... more

This hotel is in a great location. The rooms were clean, but we were traveling with 3 other couples with 4 rooms and 4 of us in 2 rooms ended up with bug bites all over our ankles. We wondered if they came from our beds??? The staff was excellent, easy walk to the Palacio Real(eat at the Oriente Cafe... more

We were supposed to stay here at the beginning of our Spain trip. Taxi driver could only get us close. We had to walk a ways and ask for directions, then cross over some less than attractive front entry with homeless and dog poop. But we stayed upbeat...until they were unable to get us a room due to water damage.... more

My Wife and I stayed in this lovely hotel for 5 nights from 4th October .It is centrally placed only a few minutes walk from the centre of the city in a quiet plaza . Check-in was a breeze and the room on the 5th floor had a balcony with a good view over the city .The room was to... more

Highly recommended. it's located in a very good and calm area, walking distance to many places of interest. It's considered as a 4* hotel, not 3 1/2. more

This Hotel is centrally located and is good for most amenities however, it is in the scruffier part of Madrid and you need to be aware that homeless/beggers in the small square outside and the area generally. ( Also pick pockets 'track' you in Gran Via) Avoid being allocated a ground floor room at this Hotel as they are actually... more

This is a very nice hotel in a convenient lcoation between the Sol and Callao metro stations. We encountered some problems upon arrival -- rooms were not ready when we showed up, and the first two offerings were unacceptable -- but the hotel manager and staff were extremely responsive and made everything right with minimal hassle. Beds were very comfortable,... more